Senior Manager, Analytics – Technology

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead the creation, improvement, and upkeep of dashboards, reports, and key performance indicators (KPIs) for both internal and customer-facing applications.

• Convert business requirements into data models, visual representations, and metrics that facilitate informed decision-making.

• Guarantee consistency, accuracy, and scalability in reporting throughout the organization.

• Detect performance trends, risks, and opportunities through sophisticated analytics.

• Supervise integrations across ERP, BI platforms, data warehouses, WMS/TMS systems, external customer feeds, and automation systems.

• Oversee the development of APIs, data pipelines, and automated workflows that enable seamless system connectivity.

• Propel data governance, documentation, and quality assurance across all analytics and integration projects.

• Assist with significant BI platform transitions, including replacing current tools, while maintaining execution timelines for modernization.

• Provide technical guidance and mentorship to team members focused on analytics.

• Act as the primary internal liaison for Xpedient’s third-party managed IT service provider.

• Manage escalations from the managed services vendor, ensuring prompt resolution of system and infrastructure challenges.

• Own decisions regarding system integration, advising on configuration, connectivity, and architecture across the technology stack of the company.

• Assess and advise leadership on the company’s IT infrastructure, identifying gaps, redundancies, and opportunities for enhancing reliability and performance.

• Maintain awareness of the entire technology environment to guide integration decisions and proactively identify risks.

• Research, evaluate, and suggest new tools, platforms, and technologies that boost efficiency, scalability, and competitive advantage.

• Develop insights on emerging technologies – including AI, automation, and industry-specific platforms – and present actionable recommendations to leadership.

• Promote a culture of continuous improvement and a willingness to adopt new methodologies across systems, reporting, and workflows.

• Utilize AI tools to enhance productivity, automate workflows, and create more intelligent analytics solutions.

• Facilitate organizational growth through scalable, future-ready data and technology infrastructure.

⛳️ Requirements

• 7+ years of experience in analytics, BI, systems integration, and/or IT management or vendor oversight.

• Advanced expertise in Power BI or a similar BI platform, with robust SQL skills and proven experience in developing dashboards, models, and metrics.

• Experience managing or working with third-party technology vendors or managed service providers.

• Ability to work autonomously, handle competing priorities, and drive projects to completion without ongoing guidance.

• Excellent communication skills – capable of translating technical concepts for non-technical audiences and advising senior leaders with clarity and confidence.

• Proven interest in and comfort with emerging technologies, including AI and automation tools.

• Strong project management skills, with experience overseeing multiple complex workstreams simultaneously.

• Equivalent combinations of education and relevant experience are welcomed and will be considered.

🏝️ Benefits

• Comprehensive health insurance plans.

• Retirement savings options with company matching.

• Opportunities for professional development and continuous learning.

• Flexible working arrangements.

• Supportive and collaborative work culture.