Senior Manager, Americas Commercial Performance Franchise

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Act as the key commercial advisor for a designated portfolio of operators and hotels.

• Perform structured performance evaluations with ownership and operator leadership teams.

• Convert corporate commercial strategies into actionable initiatives at the property level.

• Identify opportunities for revenue growth, cost savings, and performance enhancements.

• Deliver clear, data-supported recommendations that align with owner return goals.

• Analyze portfolio performance metrics such as RevPAR, RGI, ADR, occupancy rates, channel mix, and segmentation trends.

• Collaborate with Revenue Management to refine pricing strategies, demand forecasting, and inventory management.

• Assist in optimizing distribution, focusing on channel contributions, OTA strategies, and growth in direct digital sales.

• Promote the use of Hyatt’s revenue tools and commercial platforms.

• Mentor General Managers, Directors of Sales, and Revenue Leaders on commercial best practices.

• Lead performance workshops and portfolio review sessions.

⛳️ Requirements

• Over 7 years of experience in a similar field, industry, or equivalent business/function role.

• Proven expertise in revenue management, sales strategies, and distribution techniques.

• Strong financial literacy with the capability to analyze P&L statements and ownership return metrics.

• Experience in presenting to ownership groups or senior stakeholders.

• Demonstrated ability to influence others without direct authority.

• Advanced analytical skills and proficiency in data interpretation.

🏝️ Benefits

• Annual allocation of complimentary hotel stays at Hyatt properties worldwide.

• Flexible working schedule.

• Work-life benefits, including wellness initiatives such as a free Headspace subscription and discounts at the on-site fitness center.

• Global family assistance policy offering paid leave for the birth or adoption of a child, along with financial support for adoption.

• Paid Time Off, Medical, Dental, Vision, and a 401K plan with company matching.