Senior Inside Sales Consultant

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Oversee a pipeline of families who have previously interacted with A Place for Mom and need ongoing support in making a move-in decision.

• Conduct consistent, high-volume outreach via phone, text, and email to re-engage and progress families.

• Facilitate outcomes by guiding families from tours to decisions, which includes arranging additional tours and providing new referrals as necessary.

• Implement a structured follow-up schedule to keep engagement levels high and avoid pipeline stagnation.

• Quickly establish trust with families, comprehend their needs, and direct them to the most suitable care options.

• Collaborate with senior living communities and care providers to coordinate tours, exchange feedback, and assist with move-in conversions.

• Keep accurate, up-to-date documentation in the CRM to reflect the status of the pipeline, next steps, and forecasts.

• Regularly achieve or surpass monthly sales goals and conversion expectations.

• Engage in ongoing coaching, call evaluations, and training to enhance performance continuously.

⛳️ Requirements

• Over 5 years of experience in a sales role driven by quotas, preferably in inside or phone-based sales.

• Demonstrated success in meeting or exceeding sales objectives.

• Experience in managing and converting warm lead pipelines.

• Excellent communication and active listening abilities.

• Capability to multitask (phone calls and CRM documentation simultaneously).

• Proficient in CRM systems and Microsoft Office applications.

• Ability to work remotely with a strong focus and sense of accountability.

🏝️ Benefits

• 401(k) plus matching contributions.

• Dental Insurance.

• Health Insurance.

• Vision Insurance.

• Paid Time Off.