Senior Ingeniero de Soporte de Aplicaciones, Bilingüe

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Technical support for mission-critical applications

• Analysis and resolution of technical incidents in L2/L3 environments

• Collaborate on the continuous improvement of systems and processes

• Implement solutions and optimize support tools

⛳️ Requirements

• Senior with 5 years of experience in application support (Application/Production Support)

• Experience in L2/L3 technical support

• Knowledge of Linux/Unix and SQL (preferably Oracle)

• Experience in analysis and troubleshooting of Java applications

• Proficiency in Microsoft Fabric and Power BI

• Experience in data analysis, reporting, and incident resolution

• Understanding of Root Cause Analysis (RCA)

• Conversational English

🏝️ Benefits

• Contract: Service provision

• Modality: Remote

• Immediate availability