Senior ERP Operations Team Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the CloudSuite Industrial Operations Subject Matter Expert (SME) within the ERP Center of Excellence (COE).

• Establish and uphold enterprise standards for operational processes, Factory Track utilization, and warehouse mobility.

• Engage in COE governance meetings, which include solution design evaluations, change management, and planning for SaaS releases.

• Function as the Operations functional lead for ERP migrations of various business units into CloudSuite Industrial SaaS.

• Direct operational discovery and design for future states, focusing on manufacturing processes, inventory management, and shop floor data collection.

• Oversee migration tasks related to items, Bills of Materials (BOMs), routings, work centers, resources, inventory balances, locations, and warehouses.

• Assist in testing, cutover, and post-go-live stabilization, particularly with Factory Track and Warehouse Mobility scenarios.

• Develop reusable migration templates, checklists, and playbooks for subsequent rollouts.

• Ensure that Factory Track configurations are in alignment with CSI production, inventory, and costing models.

• Serve as the functional owner for CSI Warehouse Mobility.

• Facilitate the transition from paper or legacy systems to mobile-driven warehouse execution.

• Collaborate with vendor technical teams and Infor Support for complex issue resolution.

• Create and maintain documentation and knowledge resources for Operations, Factory Track, and Warehouse Mobility.

⛳️ Requirements

• Over 8 years of experience with Infor SyteLine / CloudSuite Industrial, including CloudSuite Industrial SaaS.

• Demonstrated experience in leading or assisting ERP migrations for manufacturing and warehouse operations.

• Experience in an ERP COE or shared services environment.

• Background in the manufacturing industry with experience in supporting multi-site operations.

• 2 to 5 years of experience in marketing, communications, content creation, or events.

• Excellent writing abilities with a clear communication style.

• Eagerness to learn and enhance your marketing skill set.

• Comfort and adaptability in a small, fast-paced team setting.

• Proficiency in PowerPoint and Canva or comparable creative tools.

• Strong organizational skills and attention to detail.

🏝️ Benefits

• Comprehensive health, dental, vision, life, short-term disability (STD), long-term disability (LTD), flexible spending account (FSA), health savings account (HSA), and 401(k) plan with company contributions.

• Opportunity to contribute to NexGen Products aimed at cooling the world's ever-expanding data centers.

• Climate-controlled work environment.

• Benefits commence on the first day of employment.

• 401K matching program.

• Four weeks of vacation (accrued) in the first year.