Senior Enterprise SaaS Product Strategist

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Take charge of pricing and packaging for all SaaS products — establishing the services included, optional add-ons, and the characteristics of those services (what EIS delivers, at what performance and service levels).

• Define non-functional requirements (NFRs) for SaaS services — addressing performance standards, operational capabilities, and service levels that create clear expectations for clients and internal teams.

• Identify and outline optional service tiers and the differences between standard and premium SaaS features.

• Determine how EIS can excel in the marketplace: identify and articulate target segments, the reasons behind our success in each, and the key features and attributes that set our SaaS offering apart.

• Lead the design of SaaS services — shaping the comprehensive picture of what EIS provides as a SaaS provider and how those services are experienced by users.

• Utilize extensive knowledge of IT and SaaS operations, including the practices and capabilities necessary for delivering 24/7 services, alongside a clear understanding of market standards.

• Oversee the SaaS roadmap — defining and prioritizing the capabilities and services necessary for planning, deploying, operating, and supporting EIS’s SaaS offerings.

• Define and prioritize investments in new technologies and processes needed to deliver services currently unavailable or not offered as efficiently or effectively as the market requires.

• Present business cases for SaaS investments, clearly linking capability gaps to market opportunities and customer impact.

• Collaborate with product management leaders — coordinating roadmaps and prioritizing cross-domain efforts necessary to enhance the efficiency, effectiveness, and total cost of ownership (TCO) of our SaaS offering.

• Suggest improvements to core EIS products and the platform to enhance TCO for the SaaS offering.

• Work effectively across diverse stakeholders in EIS through influence and collaboration, building consensus without direct authority.

• Lead outbound market and customer research to continuously inform SaaS strategy and roadmap — leveraging competitive landscape analysis and direct insights into customer needs and desires.

• Utilize market intelligence to refine the offering, enhance positioning, and bolster EIS’s capacity to secure new deals.

• Develop the core SaaS positioning framework to assist marketing and sales in crafting collateral and programs.

• Deliver presentations for prospects and customers regarding EIS SaaS, supporting the field as needed — consistent with the approach taken by other senior product leaders at EIS.

• Collaborate with marketing and sales enablement to ensure that positioning, messaging, and value propositions are sharp, distinctive, and validated by the market.

⛳️ Requirements

• Extensive experience in a senior product strategy, product management, or product marketing role within a B2B SaaS platform or technology firm.

• Proven capability to define and manage SaaS pricing, packaging, and service design — including NFRs and service level definitions.

• Strong understanding of IT and SaaS operations: what is required to deliver, support, and scale 24/7 services, and what best-in-class looks like in the enterprise SaaS landscape.

• Demonstrated ability to construct compelling business cases, size market opportunities, and prioritize investments based on data and market insights.

• Experience in the insurance technology sector is preferred but not mandatory.

• Up to 20% travel may be necessary.

• A strategic thinker capable of navigating between high-level market positioning and detailed service and roadmap requirements.

• Strong influencer and collaborator — able to work effectively with diverse stakeholders without direct authority.

• Exceptional communication and presentation skills, with the ability to credibly and compellingly convey EIS SaaS capabilities to senior customers and prospects.

• Highly analytical with a systematic approach to market research, competitive analysis, and business case development.

• Proactive, commercially minded, and comfortable functioning in a fast-paced, global product environment.

🏝️ Benefits

• Collaborate with top talent and outstanding colleagues who are experts in their fields and technologies. Operate within a Scaled Agile environment, comprising diverse, multicultural, and cross-functional teams.

• Join a global and modern software product company that develops world-class Enterprise InsurTech Products powered by cutting-edge technologies (microservices, reactive, cloud, continuous delivery).

• Work with the latest Apple MacBooks.

• Enjoy the freedom to shape your career path through development programs and exciting global mobility opportunities (we embrace a global culture).

• Receive Homeworking Equipment.

• Benefit from mobile phone/internet coverage.

• Access health insurance for you and your dependents, effective immediately upon joining EIS.

• Choose optional sport coverage within the health insurance package.

• Participate in a Group Pension Scheme.