Senior Enterprise Partner Manager, Hotel Supply & Connectivity

This is a fully remote position, open to applicants in United States.

📋 Description

• Take responsibility for the health and performance of API connections with vital hotel supply and connectivity partners, ensuring high uptime, minimal error rates, and dependable inventory flow.

• Oversee diagnostics such as active and inactive hotel counts, error rates, and booking conversion challenges, leading investigations when discrepancies arise.

• Conduct advanced, second-level troubleshooting to determine root causes, then facilitate resolutions between partners and internal engineering teams.

• Develop and implement commercial account strategies that enhance business growth with each partner, optimizing hotel selection, rates, and content quality.

• Create technical roadmaps for connectivity improvements and maintain alignment among stakeholders across both organizations throughout extensive, multi-party projects.

• Approach the next phase of growth with an entrepreneurial mindset, delivering measurable commercial results rather than merely operational tasks.

⛳️ Requirements

• Practical hotel connectivity experience, acquired at an OTA, channel manager, connectivity provider, or a hotel chain with a connectivity focus.

• In-depth, hands-on API experience with hotel or travel industry specifications, enabling substantive technical discussions and second-level troubleshooting.

• A genuine combination of technical proficiency and commercial insight, comfortable engaging with partners about both integration and business opportunities.

• Strong project management capabilities, demonstrated by successfully aligning numerous stakeholders across large, year-long projects.

• Strategic roadmap thinking with a clear emphasis on measurable impact.

• An entrepreneurial spirit suited for navigating broad parameters within a dynamic, fast-paced company.

• Previous experience at another OTA, channel manager, or a partner-focused travel and hospitality connectivity enterprise (preferred).

• Background in adjacent marketplace or platform environments reliant on partner APIs, where strong foundational connectivity and commercial skills are transferable (preferred).

• A product management background combined with a commercial focus and API familiarity, especially someone who has driven product adoption and impact rather than just processes (preferred).

• Experience in entrepreneurial, fast-growing, or innovative company cultures (preferred).

🏝️ Benefits

• Opportunity to work with leading hotel supply and connectivity partners.

• Engage in a dynamic and fast-paced work environment.

• Contribute to significant growth and commercial outcomes.