Senior Digital Merchandise Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Deliver customer and business insights to formulate and execute .com merchandise strategies aimed at boosting sales in collaboration with the merchant and marketing departments.

• Collaborate with merchants, vendors, and offshore teams to enhance product page quality by improving images, copy, knowledge assistants, and reviews.

• Conduct research on industry trends and provide competitive analysis to pinpoint online gaps and opportunities.

• Identify opportunities for assortment growth and drive expanded product offerings on jcp.com.

• Optimize navigation, customer journeys, and on-site merchandise to enhance conversion rates.

• Utilize customer analytics tools to elevate customer experience and key metrics such as traffic, conversion rates, add-to-bag, and bag abandonment, through regular recaps (daily, weekly, monthly, and quarterly).

• Implement high-volume category and company-wide initiatives throughout the customer journey.

• Curate and manage links for emails, the homepage, and on-site creative content.

⛳️ Requirements

• Bachelor's Degree in a relevant field.

• 3-5 years of experience in E-commerce or Retail, with at least 1-3 years preferred in site merchandising.

• Exceptional analytical, critical thinking, and problem-solving abilities.

• Proficient in web-based analytics tools.

• A dynamic self-starter with outstanding communication skills.

🏝️ Benefits

• Comprehensive health benefits.

• Competitive salary package.

• Opportunities for professional development and training.

• Employee discounts and perks.