Senior Default Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute tasks associated with the business analysis functions within the default and bankruptcy servicing department.

• Gather, analyze, validate, detail, verify, and manage stakeholder requirements.

• Act as a bridge between the business sector and the Information Systems software development team to facilitate the flow of requirements for medium to complex projects.

• Collaborate with the project sponsor to document project goals, identify stakeholders, and analyze project scope.

• Clearly define quality attributes, constraints, external interfaces, and other nonfunctional requirements.

• Develop and implement effective testing strategies to accurately evaluate final programming changes.

• Document system modifications, including all business rules, use cases, and test scripts.

• Create training programs and tools to enhance systems knowledge; design servicing processes, scripts, and correspondence templates.

• Identify and remain up-to-date on changes in industry regulations, recommending updates to internal policies, procedures, and systems based on new or altered requirements.

⛳️ Requirements

• Bachelor's Degree in a field directly related to the position or equivalent experience is required.

• A minimum of six years of relevant experience in Business or Mortgage Banking roles is mandatory.

• Strong analytical skills with a proven ability to scrutinize complex work processes and optimize them for improved output.

• Proficiency in modeling skills to represent requirements information visually.

• Preferred experience in process improvements and business systems analysis, particularly within default, bankruptcy, and REO sectors.

• Extensive knowledge of conventional and government mortgage loan documents, including their processes, inter-relationships, standards, and regulatory requirements related to federal debt collection laws and Federal Bankruptcy Laws.

• Familiarity with Standard Operating Procedures, CFPB, FCRA, and FDCPA requirements is preferred.

• Excellent verbal and written communication skills are essential; capable of effectively managing communications with multiple stakeholders.

• Proven ability to conduct interviews, facilitate group discussions, gather information, and report on findings.

• Strong proficiency in Microsoft Office, Excel, Google Docs, collaborative cloud-based applications, and third-party software is mandatory.

• Ability to manage tight deadlines, set realistic expectations, and handle multiple responsibilities simultaneously.

• Self-driven individual with the capability to work independently and lead projects while paying strong attention to detail.

• Highly organized and detail-oriented; must be able to thrive in a fast-paced, metrics-driven environment.

• Commitment to upholding company values.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life insurance

• AD&D

• LTD

• 401(k) with employer match