Analyst, Retail Collaboration Solutions

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide client services for Circana's collaborative gateway offerings that connect CPG manufacturer clients with their retail partners to foster mutual growth.

• Assist senior Client Service team members in delivering outstanding service to key client relationships.

• Exhibit the capability to establish trusted relationships with supplier clients.

• Engage with clients in a consultative approach while addressing content deliverables.

• Communicate essential Circana service details and process information clearly, both verbally and in writing, ensuring client stakeholders comprehend key capabilities and benefits.

• Effectively inquire to grasp client business objectives, challenges, and success metrics to provide timely, value-added services and support that drive client growth.

• Navigate complex client and/or Circana challenges, identify root causes, and resolve issues in collaboration with the Consultant and/or Principal.

⛳️ Requirements

• 0-2 years of professional experience, preferably within the CPG industry.

• Demonstrated willingness and capability to adopt new data sets, systems, processes, technologies, and concepts.

• Proven ability to proactively identify, articulate, and resolve problems/data issues by making recommendations or decisions that are reasonable based on the available data.

• A strong motivation to assist clients in achieving their business success.

• Ability to ask insightful questions to understand the foundational concepts of an issue and devise potential solutions based on the information gathered.

• Hold oneself and others accountable for adhering to timelines and quality standards.

• Proficient in Microsoft Office applications (PowerPoint, Excel, Word, etc.).

• An undergraduate degree is required.

• Fluency in English is required, with proficiency in French preferred.

🏝️ Benefits

• Flexible work arrangements

• Professional development opportunities