Senior Database Site Reliability Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Tasked with designing, implementing, and maintaining critical database systems that are high-availability, high throughput, and data and compute intensive, specifically running PostgreSQL to support a growing 24x7 SaaS platform.

• Define and enhance the reliability of database services through monitoring/alerting, SLO-oriented metrics, and ensuring operational readiness.

• Engage in and assist with incident response, root cause analysis, and post-incident corrective measures for database-related production occurrences.

• Collaborate with other technical leaders to guarantee that all newly launched systems are supportable and maintainable by both development and operations teams.

• Provide escalated technical support and guidance to various technology teams throughout the organization.

• Offer on-call coverage for production support and fulfill additional duties as required.

• Responsible for adhering to HIPAA security policies within the database platform.

• Ensure that all solutions and operational tasks comply with the organization’s established security and operational policies.

• Own and continuously enhance our Datadog database observability by creating actionable dashboards, alerts, and service-level views using an observability stack (e.g., Prometheus, Grafana, New Relic, or similar). Familiarity with PGAnalyze or Percona is a plus.

• Automate system maintenance tasks utilizing Bash, Powershell, Python, or Ansible, and manage infrastructure as code (IaC) by writing Ansible playbooks. Some experience with Terraform is a plus.

• Experience in writing and designing ETL pipelines using Python is advantageous.

• Understand and maintain various components of the PostgreSQL ecosystem such as PgBouncer, PgBackrest, HaProxy, and RepMgr is a plus.

• Demonstrate excellent communication and interpersonal skills.

⛳️ Requirements

• Bachelor’s degree in Information Systems, Engineering, or equivalent experience.

• 7-10+ years of experience in Engineering, focusing on Database Engineering, Systems Engineering, DevOps, and/or SRE.

• Familiarity with cloud-based compute, storage, and containerization solutions, specifically Azure and Kubernetes, is preferred.

• Proficiency in operating PostgreSQL within a Linux environment is advantageous.

• Expertise with an observability/monitoring platform (e.g., Prometheus/Grafana, New Relic, Datadog, or equivalent); experience with Datadog is a plus.

• Experience working in Agile/DevOps environments and managing production services in alignment with ITSM practices where applicable.

🏝️ Benefits

• Employer-sponsored health, dental, vision, life, and disability insurance.

• Retirement plan with company contributions.

• Annual company profit-sharing.

• Personal development and training budget.

• Open and collaborative work environment.

• Extensive two-week onboarding plan.

• Comprehensive mentorship program.