Senior Coordinator, Client Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver outstanding client support as the primary contact for assigned companies.

• Oversee the daily interactions for designated top-tier accounts.

• Evaluate Protocol/site submissions and comprehend required documentation.

• Manage relationships with vendors and handle documentation for translations.

• Ensure timely completion of tasks while addressing any customer concerns promptly.

• Support process enhancement initiatives and participate in conferences.

⛳️ Requirements

• Bachelor’s degree or four years of equivalent professional experience.

• A minimum of four (4) years of experience in an IRB or clinical research environment.

• Certified IRB Professional (CIP) or the willingness to achieve CIP certification within one (1) year of becoming eligible.

• Intermediate computer skills, with a strong command of MS Office Suite.

• Familiarity with Federal regulations and guidelines related to Research.

• Capability to read and interpret research documents, including medical protocols.

🏝️ Benefits

• Health coverage.

• Paid holidays.

• Variable bonus.