Senior Cloud Services Engineer – Infrastructure

📋 Description

• Design, develop, and maintain scalable, secure, and highly available cloud infrastructure across various platforms such as Azure, AWS, Microsoft 365, Purview, Box, and Cisco Email Security.

• Oversee and enhance enterprise cloud and SaaS services to guarantee reliability, performance, and availability.

• Automate the provisioning, configuration, and management of cloud resources.

• Implement monitoring and observability solutions to proactively detect and resolve performance issues and service interruptions.

• Assist with data governance and compliance efforts, including the management of tools like Microsoft Purview.

• Engage in incident response, root cause analysis, and the ongoing improvement of operational processes.

• Collaborate with the Information Security team to ensure compliance with security policies, regulatory standards, and governance protocols.

• Utilize tools such as ServiceNow, Jira, and Confluence for task tracking, documentation, and knowledge sharing.

• Contribute to and maintain cloud architecture standards, infrastructure guidelines, and operational best practices.

• Mentor and provide technical support to junior engineers.

• Keep clear and accurate documentation of systems, configurations, and procedures.

• Participate in an on-call rotation to support 24/7 infrastructure operations.

• Carry out additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Computer Science or a related discipline.

• Over 8 years of progressive experience in IT or cloud engineering.

• Experience in the real estate sector is an advantage.

• Strong expertise in Azure, AWS, and cloud infrastructure architecture.

• Comprehensive understanding of networking, identity management, and SaaS integrations.

• Knowledgeable in data governance, compliance, and information lifecycle management within cloud environments.

• Familiarity with disaster recovery and business continuity practices.

• Awareness of information security frameworks, certifications, and audits.

• Strong documentation skills with meticulous attention to detail.

• Excellent verbal and written communication abilities.

• Proven ability to take ownership of work, embrace challenges and recognize growth opportunities, and demonstrate patience when learning new processes.

• Demonstrate courtesy, respect, and consideration when collaborating with colleagues and other stakeholders.

🏝️ Benefits

• Up to 83% subsidized medical payroll deductions.

• Competitive dental and vision benefits.

• 401(k) plan with matching contributions.

• Pre-tax transit and commuting benefits.

• Comprehensive health and wellness program – earn cash rewards and access resources that promote health, engagement, and balance.

• Paid maternity and parental leave, along with other family paid leave initiatives.

• Company-covered life insurance, short-term and long-term disability insurance.

• Health Savings Account and Healthcare and Dependent Care Flexible Spending options.

• Opportunities for career development.

• Encouragement and support for community involvement – including volunteer hours and donation matching.