Senior Clinical Information Systems Analyst – Epic Orders

This is a fully remote position, open to applicants in Texas.

📋 Description

• Workflow: Collaborates with requestors and users to comprehend and document existing workflows based on clinical project inquiries, while considering future workflows optimized for any upcoming application changes.

• Design and Build: Recommends system enhancement opportunities and innovative technical solutions for clinic-related scenarios. Utilizes analytical evaluation skills to identify, propose, construct, and showcase prototypes of application configuration options for review and approval by project requestors.

• Conducts continuous maintenance and configuration updates for Epic applications.

• Test: With minimal supervision, develops test scripts, timelines, and plans for application and workflow modifications. Performs testing of clinical information system configurations and processes, which includes testing across applications and/or the application configurations of other analysts. Coordinates and engages in testing of application changes with requestors and users.

• Support: Offers tier-two support to end-users both remotely and in person. Monitors, investigates, troubleshoots, and resolves incoming support tickets. Acts as a liaison between users and vendors. Coordinates system fixes and modifications with software vendors. Oversees the rollout of application changes in conjunction with the training team and operations.

• Performs any additional duties as assigned.

⛳️ Requirements

• Demonstrated ability to work autonomously and effectively manage multiple assignments concurrently in a complex environment.

• Strong critical and analytical thinking skills.

• Exceptional verbal and written communication and follow-up abilities.

• Proven advanced troubleshooting skills.

• Excellent organizational and project management capabilities.

• Education: A Bachelor's Degree is required. Four (4) years of relevant experience may be considered in lieu of a degree.

• Additional Licenses & Certifications: Experience with the Epic Bugsy application is preferred.

• Epic certification must be maintained according to Epic Corporation standards - required within 18 months. It is strongly preferred to have this certification prior to hire.

🏝️ Benefits

• Medical - UT SELECT Medical insurance is provided at no cost for employees and is administered by Blue Cross and Blue Shield of Texas. Family members can be added through payroll deduction. Employees and their dependents are eligible for discounted copays and coinsurance when utilizing UT Health Physicians, a network of 800 premier physicians, including over 100 specialists.

• Employees receive $50,000 in group term life insurance and $50,000 in basic accidental death and dismemberment insurance at no cost, with options to purchase additional coverage for themselves and their dependents at group rates.

• Dental - Employees and their families can choose from three dental insurance plans provided by Delta Dental Insurance Company, consisting of two PPOs and one dental HMO plan. Both PPO plans allow employees to select any licensed dentist.

• Vision - Fully insured Vision Care benefits are available through Superior Vision Services, offering two vision plan options for either standard or enhanced vision benefits.

• Disability - Employees have the opportunity to enroll in Disability Insurance, which provides income in the event that a non-work-related illness or injury prevents them from working.

• FSAs - Employees may enroll in flexible spending accounts (FSAs) to allocate pre-tax earnings for qualifying dependent daycare expenses or out-of-pocket healthcare costs.

• Retirement - Employees qualify for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan that UT Health matches employee contributions to. ORP is available for eligible faculty and staff. Additional voluntary retirement programs are also offered to invest pre- or post-tax dollars with a selection of five quality retirement plan providers.

• Time Off - A generous leave policy provides multiple paid leave options:

• - Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, allocated at the beginning of each fiscal year. PTO may be prorated in the first year based on the hire date.

• - Extended Illness Bank: 8 hours (1 day) accrued monthly, which can be utilized for illness or injury after one day of Paid Time Off has been taken.

• - Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after six months of continuous employment.

• - Holidays: 12 designated paid holidays each year.

• Discounts - Employees can enjoy various discounts on services, tickets, and gym memberships.