Senior Client Partner, Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Cultivate robust and transparent relationships with clients, providing them with consistent updates regarding project status, challenges, and solutions.

• Leverage a comprehensive understanding of clients' businesses, industry trends, and key performance indicators (KPIs) to deliver strategic advice and impactful solutions.

• Oversee the creation of budgets and forecasts alongside clients, ensuring optimal budget utilization and accurate billing.

• Acquire a deep understanding of each client's industry, business obstacles, and objectives to customize strategies that yield measurable results.

• Collaborate with Tinuiti's internal teams to positively influence client project outcomes and strategic initiatives.

• Serve as a communication liaison for clients, ensuring they receive timely updates on project advancements and outcomes. Address client concerns swiftly and effectively to uphold client satisfaction.

• Empower clients with the knowledge and confidence to discuss strategic directions and decisions, reinforcing their trust in our expertise.

• Maintain and utilize extensive knowledge of market trends, emerging developments, and best practices in the client’s industry, enhancing their strategies and recommendations.

• Utilize strong expertise in various digital channels (SEM, SEO, CRO, Social, Shopping, Display, etc.) to formulate strategic plans that clearly align channel recommendations with the client’s business objectives.

⛳️ Requirements

• 5-7 years of experience in Client Partner positions with a proven history of executing successful campaigns.

• Proficiency in various digital platforms and their interconnectivity.

• Familiarity with Google Analytics.

• Experience with project management tools.

• Knowledge of research tools such as Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint.

• Proven success in analyzing data and utilizing analytics tools to inform marketing decisions.

• Advanced computer skills, particularly in Microsoft Excel and PowerPoint.

• Strong ability to multitask, prioritize, and effectively manage time across clients, multiple partner relationships, and internal projects.

• Exceptional communication and interpersonal skills, with the capacity to collaborate effectively with both external and internal teams.

🏝️ Benefits

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work.

• 16 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect.

• Medical, Dental, Group Life Insurance, and Income Protection.

• Pension Scheme with an employer match of up to 5% of your contributions.

• Help@Hand Wellbeing services.

• Thankful giving.

• Birthing parents will receive 16 weeks of leave with 100% pay (additional leave time available per statutory leave requirements).

• Non-Birthing parents will receive 4 weeks of leave with 100% pay.

• On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs, and resources.