Senior Claims Specialist, Property Claims

This is a fully remote position, open to applicants in United States.

📋 Description

• Proactively oversee a designated caseload of first-party Commercial Property claims from intake through resolution, encompassing evaluation, reserving, and coverage analysis.

• Draft coverage correspondence and convey coverage positions to insured parties, brokers, and agents.

• Assist in managing TPA oversight and governance, including conducting audits of Vantage's Property programs, with findings presented to Claims Leadership.

• Utilize strong negotiation skills and property knowledge to achieve favorable outcomes – whether through direct negotiation or alternative dispute resolution.

• Develop and sustain robust relationships with TPA partners, insureds, brokers, agents, and internal stakeholders.

• Meticulously document claim files in accordance with company policy, best practices, and regulatory standards.

• Adhere to all of Vantage’s protocols regarding reserving, escalation, and reporting.

• Recognize emerging trends within the assigned caseload and the wider Property market, sharing insights with Claims Leadership and business partners.

• Execute other responsibilities as assigned.

⛳️ Requirements

• A bachelor’s degree is mandatory or equivalent professional experience.

• At least seven (7) years of experience in handling Commercial Property claims, including large and complex losses.

• Preferred insurance designations include CPCU, AIC, or AINS.

• Must possess active adjuster license(s) and/or be eligible to obtain one within 90 days of employment.

• Experience in TPA oversight and auditing is preferred but not essential.

• Ability to provide assistance during CAT events.

• Proven experience in collaborating with internal stakeholders such as legal, operations, underwriting, and actuaries.

• Demonstrated dedication to continuous improvement in both personal skill development and identifying efficiencies in the claims handling process.

• Strong interpersonal abilities and the capability to communicate effectively and work independently are crucial.

• High levels of positivity, integrity, and reliability, combined with a strong sense of urgency and results-oriented focus.

• Well-developed problem-solving, analytical, and negotiation skills.

• Proficient in MS Office applications, including Word, Outlook, PowerPoint, and Excel.

• Capacity to process and adapt to changes in a rapidly expanding company environment.

🏝️ Benefits

• Performance-based bonus potential

• Strong health & welfare benefits

• Retirement plans with company match

• Competitive time off plans

• A highly flexible work environment