Senior Business Enablement Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the implementation, optimization, and adoption of business processes, systems, and workflows for the Church & Influencer team.

• Foster fundraising excellence through process enhancements, change management, workflow design, project coordination, and enablement of business systems.

• Represent the business requirements of Church & Influencer in cross-functional initiatives.

• Supervise the daily intake and request management systems post-implementation.

• Assist in the intake, prioritization, and readiness evaluations for IT requests.

• Map comprehensive fundraising workflows and ensure alignment of procedures across functions.

• Identify inefficiencies, redundancies, and ambiguous processes.

• Initiate, oversee, and manage comprehensive process improvements.

• Coordinate or support rollout plans and change management for evolving processes, products, resources, and tools.

• Manage internal Church & Influencer projects and maintain a central project repository.

• Develop or oversee SOPs, playbooks, process documentation, training materials, and job aids.

⛳️ Requirements

• Over 10 years of experience in leading business process improvement, business operations, business systems, sales operations, fundraising operations, or related areas.

• Proven success in implementing and optimizing complex end-to-end business processes and workflows.

• Experience in stakeholder alignment, adoption, and ongoing improvement.

• Strong experience with Salesforce CRM is preferred.

• Experience in utilizing technology solutions to enhance operational efficiency, business outcomes, and user adoption is preferred.

• Capability to lead cross-functional initiatives.

• Proficient in gathering and translating business requirements.

• Skilled at identifying process impacts and driving scalable solutions.

• Exceptional analytical, project coordination, communication, and change management skills.

• Ability to influence stakeholders at multiple organizational levels.

• Experience in a fundraising or sales environment is strongly preferred.

• Lean Six Sigma certification is preferred.

• Agile certification is preferred.

• Maintain a personal relationship with Jesus Christ and uphold the ministry values of Compassion.

• Adhere to Compassion’s child protection expectations and Code of Conduct.

🏝️ Benefits

• Generous paid time off.

• 10% contribution to a 403(b) retirement fund in addition to salary.

• Excellent healthcare coverage.

• Free short-term professional counseling.

• Regular chapel services.

• Prayer groups.

• Department devotionals.