Senior Associate – Operations

This is a fully remote position, open to applicants in South Africa.

📋 Description

• The responsibilities of customer service involve handling phone calls and emails, as well as addressing customer inquiries and complaints.

• Agents are also tasked with managing complaints that arise on social media platforms.

⛳️ Requirements

• Completion of Grade 12/Matric.

🏝️ Benefits

• Immerse yourself in a culture that values outperformance, engagement, and celebration, while also contributing to society through our WNS Cares Foundation, offering you the chance to support impactful initiatives in the community.

• Access to coaching and mentoring.

• Opportunities for professional development.

• A well-defined structured career path.