Senior Analytics Engineer

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Directs analytics engineering and the architecture of analytics-ready data across GXG for Government clients.

• Spearheads the creation, execution, and governance of analytics engineering standards and strategic best practices that influence enterprise delivery.

• Designs and sustains highly dependable, standardized data models, transformation logic, and validation frameworks for customer analytics delivery.

• Takes ownership of the analytics-engineering layer for our advanced analytics platforms, converting product-delivered data into analytics-ready formats.

• Serves as GXG’s senior consultant for intricate customer data integrations and technical decision-making.

• Establishes reusable integration patterns, templates, and documentation to facilitate scalable delivery, minimizing ambiguity and startup time.

• Defines and refines GXG processes for data quality, QA, backfills, and release coordination. Monitors and addresses data quality and consistency issues to ensure data structures support dashboards, metrics, and client outcomes.

• Manages data issues within GXG and coordinates well-defined escalations to Product teams when necessary.

• Offers strategic insights into analytical methodologies, measurement frameworks, and best practices.

• Enhances organizational team efficiency by pinpointing systemic data challenges and implementing sustainable, scalable solutions.

⛳️ Requirements

• Over 8 years of experience in analytics engineering, data analytics, or business intelligence, facilitating analytics delivery in intricate, cross-functional settings; experience with web analytics, digital marketing data, or government technology preferred, particularly in collaboration with external clients.

• Advanced SQL and robust analytics-ready data modeling capabilities.

• Subject-matter expertise with the ability to define and promote best practices at an organizational level.

• Proven ability to articulate, communicate, and enforce analytics engineering methodologies at an enterprise scale, ensuring alignment with organizational objectives and industry benchmarks.

• Strong comprehension of cloud data ecosystems and upstream data pipelines.

• Exceptional attention to data quality, including validation, reconciliation, and auditability.

• Systems thinking approach with the ability to navigate ambiguous, high-complexity integration scenarios.

• Clear technical communication and collaborative skills across functions.

• Demonstrated experience in developing dashboards and reporting solutions; familiarity with Amazon QuickSight and Tableau is advantageous.

• Strong foundation in quantitative research and statistical analysis; qualitative research experience is a plus.

• In-depth knowledge of web analytics and behavioral data, including event-based and engagement datasets from tools such as Google Analytics (GA4), Adobe Analytics, Siteimprove, or similar.

• Experience in integrating multi-channel digital data sources, including email marketing platforms, social media, surveys, and other emerging customer feedback and engagement channels.

• Comfortable leading workstreams that involve external clients.

• Experience and/or enthusiasm for collaborating with government clients, along with a passion for public service, citizen engagement, and communication.

🏝️ Benefits

• Employee Resource Groups that foster diverse voices.

• Coffee with Mark sessions – Our employees have the opportunity to engage with our CEO on significant and sometimes challenging topics, ranging from mental health to work-life balance and current affairs.

• Microsoft Teams communities that emphasize wellness, art, pets, family, parenting, and more.