Senior Amazon Connect Developer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Design, develop, and maintain RESTful APIs to support frontend applications and enterprise integrations.

• Create and optimize DynamoDB schemas, indexes, and data access patterns for scalable applications.

• Develop and maintain AWS Lambda functions using Python for business logic and automation.

• Modify, enhance, and sustain Amazon Connect contact flows and routing logic.

• Collaborate with UI development teams to convert business requirements into backend services and APIs.

• Work directly with Amazon Professional Services on initiatives related to Amazon Connect implementation and enhancements.

• Design and support event-driven architectures utilizing AWS services such as Lambda, EventBridge, SQS, SNS, and API Gateway.

• Support and optimize data flows across AWS services and integrated systems.

• Implement secure, scalable, and highly available cloud-native solutions.

• Troubleshoot application, integration, and infrastructure issues across AWS environments.

• Collaborate with cross-functional teams to ensure reliable and efficient service delivery.

• Participate in production support activities and occasional after-hours deployments as needed.

⛳️ Requirements

• Over 8 years of hands-on experience with AWS.

• More than 4 years of experience with Amazon Connect, covering contact flows, routing, queues, and integrations.

• Strong proficiency in Python, particularly in developing AWS Lambda functions.

• Experience with AWS services including Lambda, API Gateway, S3, IAM, EventBridge, SQS, SNS, and CloudWatch.

• Extensive experience in designing and implementing RESTful APIs and backend integrations.

• Strong understanding of DynamoDB schema design, indexing strategies, and performance optimization.

• Experience in designing and supporting cloud-native and event-driven architectures.

• Knowledge of CI/CD pipelines and deployment automation practices.

• Excellent communication skills with the ability to collaborate effectively across engineering and business teams.

• Experience in Agile development environments.

• Nice to have: Experience with Infrastructure as Code using Terraform.

• Experience converting AWS CDK or CloudFormation templates into Terraform.

• Familiarity with IBM ODM.

🏝️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and over 30% year-over-year revenue growth.

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.

• Work From Anywhere Culture: take advantage of the flexibility that comes with remote work.

• Growth Mindset: benefit from a variety of professional development opportunities, including certification programs, mentorship, talent investment programs, and internal mobility and internship opportunities.

• Global Impact: collaborate on impactful projects for leading global clients and help shape the future of various industries.

• Welcoming Multicultural Environment: be part of a dynamic, global team and thrive in an inclusive and supportive work atmosphere with open communication and regular team-building social events.

• Social Sustainability Values: join our sustainable business practices centered on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.