Senior Adjuster – Field Service Claims

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Manage field property claims independently, including those that necessitate outside field investigations.

• Conduct comprehensive investigations, evaluate coverage, and produce the necessary documentation.

• Identify and actively seek opportunities to transfer risk to suitable entities for the advantage of insureds and business partners.

• Keep thorough and detailed records of claims, ensuring proper documentation and adherence to jurisdictional requirements.

• Recognize and appropriately assign subrogation potential; establish files to support successful recovery initiatives.

• Ensure all claims activities align with regulatory and company standards.

• Investigate and manage potentially fraudulent claims using advanced techniques and tools.

• Set reserves, authorize payments, and make financial decisions within designated authority.

• Collaborate with internal and external stakeholders, including legal, underwriting, vendors, and agents.

• Utilize advanced tools and analytics to identify trends and enhance claims handling efficiency.

• Act as a mentor to junior adjusters, offering guidance on complex claims.

• Provide empathetic and clear communication throughout the claims process.

⛳️ Requirements

• Bachelor's degree or equivalent experience in claim handling.

• Typically requires 5–10 years of adjusting experience.

• Strong understanding of local geography, regulations, and public safety agencies.

• Proficient in negotiation and creating strategies to influence outcomes.

• Exhibits sound judgment and decision-making capabilities, including in litigation and compliance issues.

• Communicates clearly and effectively in both verbal and written formats across diverse situations.

• Highly organized with the ability to manage intricate workflows and project work.

• Makes informed decisions based on thorough analysis of complex issues.

• Capable of collaborating with internal and external experts, including legal, underwriting, and other stakeholders.

• Able to quickly evaluate customer concerns and predict questions.

• Proficient in using claims systems and Microsoft Office Suite.

• Capable of using a personal computer and other standard office equipment.

• Required to work on-site as necessary.

• Willingness to travel as needed.

• Ability to thrive in a fast-paced, dynamic, or stressful environment.

• Capability to perform work in a noisy or loud work environment.

• Ability to operate a motor vehicle for 4-5 hours per day and enter and exit the vehicle multiple times throughout the day.

• Ability to load and unload equipment and supplies weighing up to 30 pounds from a motor vehicle as required for field work.

• Ability to bend, walk, and climb for several consecutive hours while inspecting damaged structures.

• Ability to safely use a ladder to access roofs and maintain balance while inspecting them.

• Ability to conduct fieldwork in adverse weather conditions.

🏝️ Benefits

• Must possess and maintain appropriate state adjuster licenses, continuing education credits, and a valid driver’s license.