Senior Account Manager, Orthopaedics

This is a fully remote position, open to applicants in Oregon, +1 more state.

📋 Description

• Develop, implement, and communicate the J&J Orthopaedic strategy in collaboration with FSO, Offer Development, Commercial Operations, and SourceView partners.

• Implement strategies aimed at achieving market-leading profitable revenue growth by securing competitive conversions, enhancing pricing performance, and safeguarding core business while ensuring optimal use of limited company resources (price, inventory, and personnel).

• Establish benchmarks for maximizing revenue and minimizing service costs across the market.

• Cultivate and expand customer relationships to transition from transactional interactions to strategic partnerships that thrive on executing strategies that deliver mutual value.

• Build sustainable strategic relationships with key stakeholders at customer sites within their specific market, serving as the primary Orthopaedic point of contact.

• LEAD and DELIVER on leveraging data to formulate a customer strategy that yields significant business outcomes for them, which in turn drives strong results for J&J MedTech.

• LEAD and DELIVER on using data to shape sales strategy within the AD’s particular market.

• CONNECT customers to shared services resources (Contract Management, Delivery, Commercial Operations, Field Sales Network, HEMA, etc.)

• Create Orthopaedic market-specific strategies to expedite the achievement of profitable performance metrics (e.g., revenue growth, enhanced price performance, introduction of new products & technology, managing erosion, controlling inventory spending, etc.).

• Facilitate a collaborative process with Field Sales leadership to ensure the market-based strategy aligns with the priorities and objectives of Orthopaedic leadership.

• Oversee account performance by tracking orthopedic contract compliance and performance, as well as conducting regular business reviews with key customers to assess outcomes.

• Accountable for growth in targeted product categories and new products as defined by the J&J Medtech Orthopaedics business plans.

• Establish and nurture strong relationships with market-based economic decision-makers, including Supply Chain, Value Analysis Committees, Peri-Operative Services, Service Line Leaders, etc.

• Assist the AVP, Account Management in developing an industry-leading account management capability focused on the expanding outpatient channel.

• Attain a comprehensive understanding of the complete range of J&J Medtech Orthopaedics products and offerings, strategies, and business objectives, particularly in digital and robotics.

⛳️ Requirements

• Bachelor’s degree required; MBA preferred.

• Minimum of 8 years of relevant business experience required.

• At least 5 years of experience in a highly regulated clinical environment required.

• MedTech experience is essential, with a strong preference for orthopedic and/or capital experience, particularly in a multi-platform setting.

• Demonstrated experience in strong business acumen, contract negotiation, deal orchestration from inception, communication skills, and analytical capabilities.

• Excellent verbal and written communication and presentation skills.

• Capability to thrive in a hands-on, fast-paced, customer-centric environment.

• 30%-50% travel required; must reside within the specified market.

🏝️ Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

• This position qualifies for participation in the Company’s long-term incentive program.

• Subject to the terms of their respective policies and date of hire, employees are eligible for various time off benefits: Vacation – 120 hours per calendar year; Sick time - 40 hours per calendar year; for employees in the State of Colorado – 48 hours per calendar year; for employees in the State of Washington – 56 hours per calendar year; Holiday pay including Floating Holidays – 13 days per calendar year; Work, Personal and Family Time - up to 40 hours per calendar year; Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child; Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year; Caregiver Leave – 80 hours in a 52-week rolling period; Volunteer Leave – 32 hours per calendar year; Military Spouse Time-Off – 80 hours per calendar year.