This is a fully remote position, open to applicants in United States.

• Oversee and facilitate the interactive process to determine appropriate workplace accommodations.

• Evaluate medical documentation and collaborate with employees, healthcare providers, and internal teams to determine accommodation requirements.

• Deliver comprehensive case management, ensuring accommodation requests are resolved in a timely, compliant, and compassionate manner.

• Inform employees and managers about ADA rights and responsibilities, return-to-work protocols, and intricate accommodation situations.

• Keep precise documentation and ensure compliance with internal service level agreements (SLAs) and quality benchmarks.

• Collaborate across departments to align accommodations with business objectives and legal obligations.

• Effectively prioritize tasks and ensure prompt follow-up on all case-related activities.

• Exhibit flexibility and a sense of urgency in response to changing business demands.

• Bachelor’s degree in Human Resources, Psychology, Social Work, Business Administration, Disability Studies, or a related discipline.

• A minimum of 3 years of experience in HR, disability case management, or a comparable field is preferred.

• Strong interpersonal and communication skills, both written and oral.

• High degree of professionalism and discretion in managing sensitive information.

• Excellent problem-solving skills and the ability to work independently.

• Proficient with digital tools and comfortable navigating various platforms.

• Health, dental, vision, and life insurance plans.

• 401(k) Savings plan with generous company matching contributions (up to 6%).

• Voya Retirement Plan, an employer-paid cash balance retirement plan (4%).

• Tuition reimbursement up to $5,250 per year.

• Paid time off, including 20 days of paid time off, nine paid company holidays, and a flexible Diversity Celebration Day.

• Paid volunteer time of 40 hours per calendar year.

Senior Accommodation Consultant

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