School Operations Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Supervise all members of the school operations team.

• Oversee the management of student records, local and state testing, attendance, truancy tracking and follow-up, as well as office and facilities management.

• Address and manage escalated issues for staff, students, and families related to school procedures, technology systems, and materials.

• Act as a liaison between school team members and the broader ACCEL team to identify operational needs and create aligned school-level procedures.

• Participate as a member of the school leadership team.

• Collaborate with school administrators to develop, document, and electronically archive operational procedures and workflows.

• Audit existing procedures to identify opportunities for streamlining and improvement.

• Remain updated on Department of Education and sponsor policies, compliance requirements, and state educational laws.

• Manage student information in compliance with state and federal regulations.

• Coordinate communication with external vendors as necessary.

• Fulfill additional duties as assigned.

• Support operations for a statewide, tuition-free K–12 online public school in Washington.

⛳️ Requirements

• A Bachelor's Degree is required; a Master's Degree is preferred.

• Proficient in Microsoft Office and Google Suite applications.

• Strong skills in spreadsheets, including basic and intermediate formulas and functions.

• Previous experience in managing compliance with laws and regulations.

• Prior experience in creating and documenting procedures and workflows.

• Ability to responsibly handle confidential information and maintain confidentiality.

• A reliable, dependable, and trustworthy work ethic.

• Capability to manage challenging or emotional client situations.

• Ability to make sound judgments based on available information.

• A mature attitude and insight into issues affecting the department, self, and/or company welfare.

• Demonstrated leadership and management skills.

• Excellent written and oral communication abilities.

• Capacity to work well under pressure, prioritize effectively, and consistently meet deadlines.

• Customer service oriented.

• Willingness to learn new technologies and acquire new skills through self-study and professional training.

• Ability to work independently while contributing to a team.

• Understanding and capability to manage confidential information.

• Ability to lift up to 25 lbs.

• Must be able to pass federal and state criminal background checks.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) retirement plan.

• Life insurance.

• Long-term disability insurance.

• Short-term disability insurance.

• 10 paid holidays each year.

• Paid Time Off for sick, vacation, and personal absences.

• Four health insurance plans available with co-pay or High Deductible Health Plan options.