Scheduling Assistant

This is a fully remote position, open to applicants in Mississippi.

📋 Description

• Support the scheduling and activities of the contact center.

• Respond to incoming calls to arrange appointments for both new and existing patients across all locations.

• Gather and record patient medical histories in the electronic medical record (EMR) system.

• Offer comprehensive administrative and patient support services utilizing advanced virtual technologies.

• Provide timely and accurate information, scheduling, and assistance while ensuring confidentiality and professionalism.

• Execute additional tasks as assigned and as needs change.

⛳️ Requirements

• High school diploma or equivalent is required.

• Healthcare-specific training is preferred but not mandatory.

• Must exhibit a friendly, courteous, and professional demeanor.

• Strong written and verbal communication abilities are essential.

• Compassion and a caring attitude toward patients are required.

• Self-motivated and detail-oriented individuals are sought.

• Capability to work independently is necessary.

• Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations is crucial.

• Must have a reliable high-speed internet connection.

• A quiet, private workspace is essential.

• Required work schedule: Monday through Friday, 11:00am–7:15pm CST, with one Saturday per month from 6:45am–12:45pm.

🏝️ Benefits

• Derick Dermatology will provide necessary work-from-home equipment, including a secure laptop, monitor, headset, and webcam.

• The equipment provided may vary based on job responsibilities.