SBA Closing Manager, Small Business

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Lead a high-achieving team of SBA closing officers focused on revenue performance.

• Guide borrowers throughout the loan process, from closing to funding.

• Implement strategies aimed at enhancing productivity, efficiency, and profitability.

• Develop and execute closing processes, tools, tracking methods, and procedural changes.

• Measure, monitor, and adjust performance based on efficiency metrics.

• Ensure that business strategies adhere to relevant policies, laws, and regulations.

• Manage production and efficiency while maintaining credit and service quality standards.

• Foster relationships with business partners to identify and implement productivity enhancements.

• Contribute to the development of strategies, policies, and practices.

• Recruit, coach, train, develop, retain, and promote team members.

• Provide timely, honest, and constructive feedback on performance.

• Build talent pools and support succession planning initiatives.

• Acknowledge and reward employee achievements.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• Proven experience leading high-performing teams in a dynamic SBA lending environment.

• In-depth knowledge of SBA 7(a), 504, and Express loan programs.

• Ability to quickly adapt, guide teams through organizational changes, and establish scalable closing processes.

• Proficient in SBA SOP guidelines, equity injection verification, lien perfection including UCC and mortgages, third-party report reviews, and SBA Form 1919.

• Capability to manage teams towards processes and outcomes.

• Track record of exceeding sales targets and managing processes in evolving environments.

• Experience in recruiting top talent, promoting high performers, and engaging team members.

• Skilled in collaborating with internal stakeholders to develop and implement programs and processes.

• Exceptional presentation, negotiation, and closing abilities, including selling to decision-making levels.

• Experience in making data-driven choices while prioritizing deadlines.

• Proficient in Windows-based software, including Outlook, Word, Excel, and PowerPoint.

• Ability to work effectively with senior leaders in a team setting.

• Proven ability to motivate teams, work autonomously, manage multiple projects, thrive under pressure, and adapt to sudden changes.

• Previous experience in Sales, Finance, Commercial Real Estate, Practice Finance, or Construction project management is preferred.

• Familiarity with CRM software is preferred.

🏝️ Benefits

• Comprehensive benefits programs that support physical, financial, emotional, and social well-being.

• Eligibility for incentive compensation plans based on company, line of business, and/or individual performance.

• Unique compensation offerings.

• Employee recognition for contributions to customers, communities, and colleagues.