Salesforce Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, customize, and maintain Salesforce solutions utilizing Lightning Web Components (LWC), Apex Classes, Apex Controllers, Apex Triggers, Flows, Visualforce, SOQL, and SOSL.

• Create and sustain Salesforce integrations using REST and SOAP APIs.

• Develop scalable and maintainable solutions that align business needs with technical best practices.

• Collaborate with business stakeholders to comprehend requirements and translate them into intuitive, user-friendly Salesforce solutions.

• Engage in the complete software development lifecycle, which includes requirements gathering, design, development, testing, deployment, documentation, and production support.

• Diagnose and address production issues while identifying root causes and implementing sustainable solutions.

• Participate in Agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, retrospectives, and estimation sessions.

• Work in close partnership with the Product Owner and Scrum Master to clarify requirements, pose insightful questions, and proactively identify gaps prior to development commencement.

• Deliver high-quality outcomes within sprint commitments while adapting to shifting business priorities in a dynamic environment.

• Remain updated with Salesforce platform enhancements and propose opportunities for improving system functionality and user experience.

• Assist with everyday Salesforce administration tasks, including user management, security, reports, dashboards, Flows, validation rules, and system maintenance.

• Address Salesforce support requests and troubleshoot user issues with a customer-centric approach.

• Ensure data quality and platform integrity by adhering to established governance practices.

• Collaborate with business users to provide answers, guidance, and practical Salesforce solutions.

• Support the creation of reports, dashboards, and minor configuration enhancements that optimize business operations.

• Continuously enhance Salesforce administration knowledge and platform expertise through practical experience and ongoing learning.

• Provide light development and administrative assistance for key non-clinical business applications (e.g., Sage/ERP and Concur/expense management), including configuration support, access provisioning, and issue triage.

• Facilitate data exchanges between Salesforce and business applications (e.g., vendor, customer/account, project/cost center, and expense-related reference data) using APIs, flat files (CSV/SFTP), or integration middleware as necessary.

• Diagnose and resolve break/fix requests and minor enhancements for business systems; document root causes, remediation steps, and preventive measures.

• Collaborate with IT and vendors to coordinate releases, patches, and production modifications for business applications; validate changes via UAT and communicate impacts to end users.

• Maintain system documentation for supported business applications (configuration notes, integration mappings, support runbooks, and end-user guides).

• Monitor and enhance data quality and master data governance processes affecting business systems (e.g., chart of accounts mappings, cost centers, departments, and vendor records).

• Support reporting and operational analytics needs spanning Salesforce and business applications, including reconciliation support and ad hoc extracts for Finance/Operations.

• Ensure consistent incident/request intake and prioritization through the ticketing system, meeting defined SLAs and providing status updates to stakeholders.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• A minimum of 2–3 years of hands-on Salesforce development experience, with exposure to Salesforce administration.

• Strong expertise in Salesforce development tools and languages, including Apex, Visualforce, Lightning Components, SOSL, and SOQL.

• Working knowledge of Salesforce administration, including Flows, security, validation rules, reporting, dashboards, and user management, along with a willingness to further develop administrative skills.

• Experience with Salesforce integrations, APIs, and web services.

• Solid understanding of Agile/Scrum methodologies and experience in a Scrum team setting.

• Excellent problem-solving abilities and the capability to troubleshoot complex technical challenges.

• Proven ability to convey technical concepts clearly to non-technical stakeholders and establish collaborative working relationships across the organization.

• Familiarity with Salesforce AppExchange products and third-party integrations.

• Experience with data migration tools and techniques.

• Salesforce Developer and/or Administrator certifications.

• Enthusiasm for ongoing learning and development.

• Exceptional verbal and written communication skills, with the ability to adapt communication style for both technical and business audiences.

• Comfortable operating in an environment where priorities change and ambiguity exists, while maintaining a collaborative and solution-oriented mindset.

• Demonstrated curiosity, learning agility, and a readiness to take on new responsibilities beyond core development tasks.

• Demonstrated ability or strong interest in leveraging AI-assisted development tools to expedite research, requirements analysis, solution design, documentation, development, and troubleshooting, focusing on thoughtful validation, responsible use, and enhancing the overall software delivery process.

🏝️ Benefits

• Equality Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.