Sales Support Specialist – German Speaker

This is a fully remote position, open to applicants in Portugal.

📋 Description

• You will assist our Van & Truck Telesales team with all administrative responsibilities related to preparing offers, processing contracts, managing reservations, invoicing, and coordinating follow-ups.

• You serve as the operational partner for Customer Success Managers, allowing them to concentrate on building customer relationships and generating revenue by handling time-consuming administrative tasks.

• You take charge of post-sale activities, ensuring a smooth onboarding process, proper documentation, and ongoing support for customers in the Van & Truck sector.

• You will coordinate and oversee customer follow-ups, guaranteeing that no opportunity is overlooked and that all interactions are documented.

• You will maintain customer master data, contract details, and pipeline updates in our CRM system (Salesforce), ensuring high data quality and transparency.

• You will work closely with our German Telesales team through phone, video, and digital communication tools.

⛳️ Requirements

• Proficiency in German (essential; preferably native-level) and strong English skills for internal communication.

• Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously with accuracy.

• Proactive attitude — you anticipate needs, recognize gaps, and take initiative without needing direction.

• Confident and structured communicator, particularly over the phone and via email; you enjoy collaborating closely with sales teams.

• Service-oriented mindset with a clear understanding that your work directly influences customer satisfaction and sales success.

• Proficient in MS Office (especially Excel, Word, and PowerPoint) and familiar with CRM systems (preferably Salesforce); comfortable operating in a fast-paced, dynamic environment.

🏝️ Benefits

• 28 days of vacation, plus an additional day off for your birthday and one volunteer day each year.

• From your first day, access to Claude by Anthropic and SIXTgpt, SIXT’s AI platform, to enhance your productivity. We invest in each team member’s AI journey by promoting experimentation, knowledge building, and keeping you at the forefront of innovation.

• Hybrid working model with no dress code.

• Permanent employment contract from the outset, with above-average compensation and performance-related bonuses.

• Discounts on SIXT rentals, sharing, rides, and SIXT+, along with partner discounts.

• Training and development programs aimed at personal growth, including onboarding with the German Telesales team.

• Private health insurance and access to the Coverflex advantage system.

• Collaborate with a dynamic, international team and be part of a strategic transformation project.