Sales Support Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with customers and suppliers to ensure outstanding customer service and quality.

• Manage and assist with sales opportunities, which includes providing quotes for inquiries, addressing customer questions, and following up with clients.

• Collaborate closely with the business development and sales team to foster growth and success.

• Maintain and enhance Quality Management processes and procedures.

• Provide quotations for customer inquiries and follow up on quotes and opportunities through phone and email.

• Address customer inquiries, respond to incoming queries, resolve customer objections, and maintain high customer service standards.

• Manage customer requests, allocate inquiries, and assess inquiries for suitability, declining when necessary.

• Facilitate the order process by transferring successful sales opportunities to the appropriate team.

• Participate in Health and Safety initiatives.

• Cultivate relationships with suppliers, current customers, and potential customers to aid in the company’s growth.

• Assist Marketing by contributing to content development for the company website and social media as needed.

⛳️ Requirements

• Exceptional written and verbal communication abilities.

• Highly organized and adaptable, with a proactive approach to completing tasks.

• Willingness and capability to support various areas of the business.

• Friendly and outgoing demeanor.

• Eagerness to learn.

• Strong desire to excel.

• Ability to collaborate effectively within a team.

• Availability to work from 8 am to 5 pm, Monday to Friday.

🏝️ Benefits

• Opportunities for the right candidate to advance within the organization, based on their development.

• Potential for professional growth.