Sales Operations Specialist

This is a fully remote position, open to applicants in United Kingdom, +1 more state.

📋 Description

• Take ownership of Salesforce for commercial teams, ensuring reliable data, scalable processes, and efficient automations are in place.

• Collaborate with Sales leaders, Marketing, Customer Success, and other key stakeholders to enhance workflows and optimize operations.

• Develop and sustain dashboards, reports, and KPIs to provide actionable insights and facilitate data-driven decision-making.

• Promote CRM data quality, governance, and operational excellence throughout the customer lifecycle.

• Utilize AI tools like ChatGPT, Claude, and other emerging technologies to boost productivity and discover smarter working methods.

• Assist in onboarding and enablement by ensuring new team members quickly adopt systems and best practices.

⛳️ Requirements

• 3–5+ years of experience in Sales Operations or Revenue Operations, ideally within a SaaS or technology setting.

• Extensive hands-on experience with Salesforce, encompassing automation, reporting, data management, and CRM best practices.

• A proactive approach aimed at enhancing processes.

• Strong analytical and problem-solving abilities, with a competence in translating data into business recommendations.

• Excellent communication and stakeholder management capabilities.

• Ability to engage with both technical and non-technical audiences.

• Experience with AI tools like ChatGPT and Claude to enhance productivity and refine business processes.

• Fluent in English at C1/C2 level.

🏝️ Benefits

• Financial assistance for further education, training, and more.

• nilo.health well-being support.

• Apple MacBook provided at the commencement of your journey.

• Regular team events.

• Values-driven company culture.

• Diverse and inclusive workforce.

• Equal opportunity employer.