Sales Director – Payer Solutions

This is a fully remote position, open to applicants in Texas.

📋 Description

• Identify new leads and create opportunities within health plans and payer organizations.

• Manage and strategically enhance assigned accounts by formulating account plans that promote expansion, especially across payer use cases (prior authorization, claims, care management, clinical data exchange).

• Foster and sustain C-level relationships (CIO, CTO, Operations, Clinical, and Digital leaders) using a consultative, trusted advisor approach.

• Position Rhapsody as a platform solution that minimizes integration complexity, reduces administrative costs, and enhances data flow across payer ecosystems.

• Meet sales targets through disciplined management of the pipeline and forecasting.

• Leverage business insights to align solutions with payer priorities such as: Cost reduction (both administrative and medical), Compliance with interoperability mandates, Provider experience and network performance, Data quality and analytics readiness.

• Act as the opportunity owner by leading the virtual selling team and coordinating all necessary resources to maximize business outcomes.

• Keep up-to-date with payer market trends, including interoperability mandates, FHIR/API adoption, and evolving care models.

• Implement core sales processes including needs/pain analysis, solution design, product presentations, and proposal development.

• Build and maintain an understanding of the competitive landscape (integration vendors, point solutions, and system integrators).

• Conduct regular outreach and account-based engagement strategies.

• Document all prospect-related activities in Salesforce.

• Integrate AI into repeatable, systemized workflows (e.g., reporting, analysis, planning), using it by default to enhance efficiency, consistency, and decision-making. Develop reusable prompts, templates, and simple automations that combine AI with internal data to drive ongoing productivity improvements across various workstreams.

⛳️ Requirements

• Bachelor’s degree in a field related to business and/or healthcare IT; relevant experience may be considered in place of education.

• A minimum of 5-10 years of experience in a complex healthcare software sales and account management environment.

• Proven track record of success in healthcare IT sales, including a demonstrated ability to close deals with both new accounts and existing customer accounts (cross-sell/upsell).

• Direct experience selling to payers is preferred.

• Strong passion for technology and a customer-focused mindset.

• Exceptional verbal and written communication skills.

• Capability to support all aspects of a sale to clients with our innovative offerings.

• Familiarity with and/or knowledge of the health IT space, focusing on modern systems to address tomorrow’s information and insight challenges.

• Must be willing to travel by plane and drive for extended periods to cover the territory.

🏝️ Benefits

• Comprehensive benefits package available from day one (medical, dental, vision, life, disability).

• 401k plan with a generous company match.

• Unlimited PTO, sick leave, and volunteer days.

• A creative, inclusive, and enjoyable work environment.

• Ongoing learning and development opportunities.