Sales Administrator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Deliver day-to-day administrative assistance to two sales teams, effectively managing priorities and responding swiftly to team needs.

• Serve as a primary point of contact for customer inquiries via phone and email, ensuring that messages and requests are handled professionally and directed to the appropriate individual as necessary.

• Accurately prepare and process contracts, customer documents, and related paperwork within agreed timeframes.

• Keep precise customer, prospect, and opportunity records in the CRM system, ensuring that information is complete, current, and easily accessible for both teams.

• Collaborate with internal departments such as finance, operations, marketing, customer service, and logistics to address queries and facilitate smooth order fulfillment.

• Support customer onboarding, account updates, and after-sales administration to sustain high levels of customer satisfaction.

⛳️ Requirements

• Previous experience in sales administration, sales support, customer service, or a comparable administrative position.

• Strong organizational abilities with the capacity to prioritize tasks across multiple stakeholders.

• Exceptional written and verbal communication skills, exhibiting a professional demeanor in telephone and email interactions.

• Keen attention to detail and confidence in handling customer data, pricing, orders, and documents.

• Proficient in Microsoft Office applications, especially Outlook, Word, and Excel.

• Ability to remain composed under pressure and meet deadlines in a dynamic sales environment.

• Customer-centric mindset with a proactive, helpful, and solutions-oriented approach.

• Comfortable working with numbers, data, and reports, with the ability to analyze and interpret commercial metrics.

• Experience in CRM systems administration, preferably with Microsoft Dynamics and/or HubSpot.

• Ability to customize and enhance CRM workflows to support diverse teams and brands.

• Strong communication and collaboration skills, capable of effectively liaising between sales, operations, and technical teams.

🏝️ Benefits

• 25 days of annual leave plus an additional day for your birthday or a significant celebration.

• Private Health Insurance.

• Life Assurance at 4x base salary.

• Enhanced company pension contribution.

• Personal Travel Insurance.

• Access to the Benefiz benefits platform and a variety of opt-in benefits.

• Electric/Hybrid Vehicle scheme and Cycle to Work scheme.

• 10-day rolling sick plan including extended illness pay.

• EAP and Mental Health First Aider support.