SaaS Product Implementation Program Manager – Public Sector

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee and direct intricate, multi-year SaaS deployment projects for Federal clients.

• Guarantee timely and high-quality execution of programs throughout planning, delivery, and customer success stages.

• Implement structured and repeatable program methodologies specifically designed for defense and aerospace projects.

• Serve as a vital liaison with Federal client stakeholders, ensuring alignment with their program execution frameworks.

• Cultivate robust, trust-based relationships with clients, particularly in high-security and compliance-focused environments.

• Lead cross-functional internal and client-facing teams with an emphasis on precise delivery and accountability.

• Oversee program budgets, risks, and performance KPIs, ensuring transparent communication and escalation when necessary.

• Promote continuous improvement and conduct post-implementation reviews to enhance future delivery cycles.

⛳️ Requirements

• Bachelor's degree in a relevant discipline, such as Computer Science, Information Technology, or Business Administration.

• 8+ years of experience in program or project management, particularly within the public sector or government contracting.

• Demonstrated success in managing multiple complex projects effectively.

• Exceptional leadership and communication abilities, fostering strong relationships with clients and internal teams.

• Strong analytical and problem-solving skills, utilizing a data-driven approach for decision-making.

• Proficient in project management tools and methodologies, including Agile or Scrum.

• Experience with contract management or procurement processes is highly desirable.

• Capability to work independently and handle multiple priorities in a fast-paced setting.

• Excellent organizational and time management skills, with a keen attention to detail.

• Willingness to travel as necessary for client meetings and project activities.

• Strong interpersonal skills and the ability to cultivate peer-to-peer relationships with client counterparts.

• Familiarity with SaaS, Microsoft technologies, and Cloud services.

🏝️ Benefits

• Comprehensive medical (physical & mental, vision, and dental benefits).

• Employee assistance program (EAP).

• Equity (RSUs) and shared ownership in the company.

• Generous 401K matching.

• Flexible working environment.

• Paid maternity and paternity leave.

• Generous holiday and PTO program.

• CaaS (coaching as a service).

• Annual personal development allowance.

• 7 Days for Humanity – 7 paid volunteer days each year.

• Global and regional DEIB steering committees and employee resource groups (ERGs).

• Global DEIB training programs and guest speakers throughout the year.