SaaS Onboarding, Invoicing Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take charge of the customer onboarding journey for SaaS billing and invoicing.

• Oversee the setup of subscriptions, the scheduling of invoices, and the recognition of revenue within NetSuite.

• Accurately input and maintain data across Salesforce and NetSuite on a daily basis.

• Examine contracts and orders to ensure that billing is consistent with commercial agreements.

• Detect and address any discrepancies in orders or billing in coordination with account managers.

• Work in partnership with commercial and accounting teams on processes related to subscriptions.

• Assist in the ongoing enhancement of billing and onboarding workflows.

⛳️ Requirements

• A minimum of 2 years of experience in financial operations, billing, or accounts receivable.

• Practical experience with ERP and CRM systems, preferably NetSuite and Salesforce.

• Strong analytical capabilities and problem-solving skills, with a keen attention to detail.

• Proficient in daily manual data entry and system updates.

• Capability to interpret and review contracts along with billing terms.

• Exceptional communication skills and ability to collaborate across teams.

🏝️ Benefits

• Competitive base salaries.

• Unlimited Paid Time Off (PTO) and sick days.