SaaS Configuration Lead

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Lead the comprehensive implementation of enterprise software solutions, encompassing requirements definition, system configuration, testing, and go-live assistance.

• Act as a subject matter expert for the company’s low-code/no-code SaaS platform, providing guidance on optimal practices for configuration, integration, and enhancement.

• Oversee the design and execution of intricate software solutions that support Demand Side Management, Transportation Electrification, and various clean energy initiatives for utilities and grid operators.

• Function as the primary client-facing representative, directly interacting with stakeholders through workshops, working sessions, and on-site meetings to gather requirements and drive decision-making.

• Convert client business objectives, program requirements, and operational goals into scalable system architectures and implementation plans.

• Create and manage essential client-facing deliverables, such as gap analyses, use cases, and technical specifications.

• Configure and implement business logic, workflows, user interfaces, and data structures, collaborating with client technical teams for smooth integration.

• Identify and execute enhancements to increase system efficiency, scalability, and user experience.

• Offer ongoing advisory and post-launch support, fostering strong client relationships.

• Work collaboratively across departments with Product, Engineering, and Delivery teams to influence roadmap priorities.

• Mentor and guide junior team members in best practices for client engagement and solution design.

⛳️ Requirements

• Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technology Management concentration, with consideration for substantial relevant experience in lieu of formal education.

• Proven track record of leading client-facing software implementations, including conducting workshops and collaborative sessions with stakeholders.

• Extensive practical experience in day-to-day application development utilizing no-code/low-code platforms or web development tools.

• Minimum of 5+ years of experience in systems configuration, focusing on energy efficiency management systems.

• Hands-on experience with JavaScript for configuring, customizing, or extending web-based applications; capability to read, write, and troubleshoot code as necessary to support implementations.

• Demonstrated ability to analyze, interpret, and implement complex energy data solutions for clients.

🏝️ Benefits

• Resource Innovations offers competitive salaries based on the candidate's skills, experience, and qualifications for the role.

• In addition to base compensation, employees may qualify for a discretionary annual bonus.

• Comprehensive benefits package designed to support health, financial security, and work-life balance.

• Three weeks of paid vacation each year.

• Paid holidays.

• 401(k) retirement plan with employer matching.

• Medical, dental, and vision insurance.

• Parental leave.

• Employee assistance program.

• Commuter benefits.

• Additional supplemental offerings.