RFP Writer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in the completion of RFPs, RFIs, vendor evaluations, security questionnaires, due diligence requests, and related submissions by reviewing requirements, monitoring timelines, and ensuring all necessary materials are finalized.

• Collaborate with internal subject matter experts to gather accurate responses, supporting documents, and approvals while facilitating the progression of requests towards completion.

• Maintain oversight of active, completed, and upcoming requests through trackers, shared documents, Loopio, or other internal systems.

• Compose, edit, and enhance responses to ensure they are clear, precise, professional, and aligned with Case IQ's messaging and customer-facing standards.

• Modify approved knowledge base content to address specific prospect or customer inquiries while preserving consistency in tone, terminology, and accuracy.

• Examine response materials for grammar, formatting, completeness, and overall quality prior to final review or submission.

• Collaborate closely with Sales, Customer Success, Product, Security, Legal, Finance, Operations, Implementation, Support, and other internal teams to gather necessary information.

• Partner with Sales and Account teams to comprehend prospect or customer context and ensure responses are tailored accordingly.

• Direct legal, security, privacy, compliance, pricing, or contractual inquiries to the appropriate internal reviewers.

• Assist in maintaining Case IQ's RFP response knowledge base in Loopio, ensuring reusable answers, templates, and supporting materials are organized, up-to-date, and easily accessible.

• Revise standard responses, company information, product descriptions, security language, compliance content, and other reusable materials in Loopio as necessary.

• Identify outdated, inconsistent, or incomplete content and collaborate with subject matter experts to refresh it.

⛳️ Requirements

• Bachelor’s degree in Business, Communications, English, Marketing, or a related field, or equivalent professional experience.

• Over 2 years of experience in proposal writing, RFP support, business writing, sales support, marketing, communications, customer operations, or a similar role.

• Excellent writing, editing, proofreading, and document formatting abilities, with a keen attention to detail.

• Strong organizational skills with the capacity to manage multiple tasks, deadlines, and priorities.

• Comfortable coordinating with internal teams, following up on pending information, and working collaboratively across departments.

• Ability to comprehend business, product, technical, security, and compliance information and translate it into clear written responses.

• Experience with RFPs, RFIs, vendor assessments, security questionnaires, SaaS, compliance, investigations, risk management, SOC 2, ISO 27001, GDPR, or accessibility questionnaires is viewed as an advantage.

• Familiarity with Loopio or similar RFP response management software is considered a plus.

🏝️ Benefits

• Work remotely within a flexible work environment; our team spans 7 countries!

• Competitive company-paid benefits plan starting on day 1!

• Generous professional development budget.

• RRSP / 401k matching program.

• Half-day Fridays during the summer.