Revenue Operations Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Report directly to the Manager of Revenue Operations

• Assist in the daily management of revenue tools across Sales, Marketing, and Customer Experience

• Work in conjunction with the systems team to oversee the GTM tech stack and ensure data integrity

• Lead implementation projects, encompassing attribution rules, handoffs from Sales to Customer Success, and automation of tasks

• Take ownership of CRM hygiene, which involves fields, validation, routing, deduplication, and lifecycle stages

• Execute and sustain automations using tools like Zapier, n8n, Clay, and MCPs

• Design, construct, and maintain scalable workflows in HubSpot, n8n, and Zapier

• Define key performance indicators (KPIs) and establish reporting frameworks in collaboration with BI and RevOps teams

• Prepare regular weekly and monthly updates on metrics, conduct data quality assessments, and track KPIs for GTM leadership

• Identify and troubleshoot process gaps while enhancing workflow adoption across Sales, Marketing, and CX

• Contribute to the development of enablement materials, including process documentation, Loom videos, and how-to guides

• Assist in strategic initiatives related to territory hygiene, lifecycle definitions, pipeline processes, pricing, and packaging adjustments

• Supervise tactical activities within the Revenue Operations team

• Document standard operating procedures and workflow processes

⛳️ Requirements

• Minimum of 3 years of experience in RevOps, Sales Ops, Marketing Ops, CX Ops, or BizOps within a B2B/B2C SaaS organization

• Excellent quantitative and analytical abilities

• Proficiency in SQL is advantageous

• Experience in working with and supporting Salesforce

• Capability to decompose complex challenges into manageable tasks and successfully complete projects

• Ability to excel in fast-paced, dynamic settings

• Strong skills in prioritization and effective communication of priorities both upward and outward

• Eagerness to solve problems and create new processes from the ground up

• Self-motivated individual with a natural curiosity and a desire to enhance skills and advance career

• Detail-oriented, organized, and dependable in managing requests, quality assurance of changes, and maintaining documentation

• Familiarity with no-code tools such as Zapier and n8n is a plus

• Interest in learning about APIs and AI workflow automation

• Experience with HubSpot, Gong, and BI/data visualization tools is beneficial

🏝️ Benefits

• Stock options

• Unlimited PTO

• Private health insurance