Revenue Cycle Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take charge of and expand our insurance revenue cycle.

• Oversee insurance verification, claims management, and credentialing across various markets.

• Manage the metrics that influence financial performance and establish scalable processes.

• Direct a team that consists of a billing manager, verification specialists, claims personnel, and team leaders.

• Handle comprehensive revenue cycle management: verification, coding support, claim submission, payment posting, accounts receivable and denial management, as well as patient collections.

• Provide regular KPI reports to leadership, including net collection rate, days in accounts receivable, denial and rejection rates, clean claim rate, and aging.

• Document and standardize workflows, develop training systems, and create standard operating procedures for consistent performance.

• Manage and nurture in-house verification and claims staff; establish structure and capacity as we grow.

• Maintain relationships with outsourced billing partners — overseeing performance, service level agreements, auditing their results, and conducting in-house audits.

• Launch revenue cycle operations in new markets.

⛳️ Requirements

• A minimum of 5 years in dental or healthcare revenue cycle management, with a proven record of overseeing the entire cycle (not limited to billing or verifications).

• Demonstrated success in stabilizing, building, or scaling revenue cycle management operations — preferably across multiple locations within a DSO, MSO, or multi-site group.

• Strong expertise in dental and medical insurance: verification and claims for PPO, HMO, and Medicaid; coding; and handling denials and appeals.

• Skilled in process development: you have documented workflows, created training materials, and implemented metrics and accountability systems — rather than merely operating within an existing framework.

• Experienced people leader: adept at managing and developing distributed or remote teams.

• Data-driven: comfortable taking ownership of KPIs and utilizing them to drive enhancements.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and dental benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and supportive work environment.