Revenue Cycle Intelligence Associate

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Lead initiatives for customers and assist in the development and delivery of technology-enabled service offerings.

• Collaborate with Engagement Managers on customer projects aimed at transforming revenue cycles and enhancing performance.

• Analyze intricate healthcare data sets to uncover trends, root causes, and actionable insights.

• Create and present reports, dashboards, and visualizations utilizing BI tools.

• Work with cross-functional teams to design and execute data-driven solutions.

• Convert business requirements into technical specifications and ensure the successful implementation of solutions.

• Offer subject matter expertise in revenue cycle operations, KPIs, and industry best practices.

• Generate documentation and reusable tools for sharing organizational knowledge.

• Aid in product development by pinpointing opportunities for innovation and automation.

• Engage in customer meetings, presentations, and strategic planning discussions.

• Travel occasionally to customer locations as required, estimated at less than 20%.

• Promote accountability for project and customer success.

⛳️ Requirements

• A minimum of 2+ years of progressive experience in healthcare revenue cycle operations or consulting.

• Prior experience in professional services or consulting is highly preferred.

• Experience with RCM vendors, health systems, or payers is highly regarded.

• Comprehensive understanding of revenue cycle KPIs, workflows, and operational levers, including denials, A/R, cash collections, and charge capture.

• Ability to interpret and convey complex financial and operational data to non-technical stakeholders.

• Proficiency in Power BI, Tableau, and Excel.

• Working knowledge of SQL and relational databases.

• Familiarity with EHR/EMR systems such as Epic or Cerner, and healthcare data standards like HL7 and FHIR is a plus.

• Bachelor's degree in Business, Healthcare Administration, Health Informatics, or a related field.

• Strong analytical, problem-solving, and critical thinking abilities.

• Excellent verbal and written communication skills, including the capability to deliver executive-level presentations.

• Ability to manage multiple priorities and work independently in a dynamic, team-oriented environment.

• High attention to detail and a commitment to producing high-quality work.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work options.

• Opportunities for professional development and career advancement.

• Supportive and collaborative work culture.