Retinal Camera Operator – Eye Exam Specialist, Opthamology

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Travel to provider practices and patient residences for scheduled diabetic eye exams and retinal screenings.

• Operate retinal imaging equipment provided by the company.

• Assist in closing eye exam and related quality gaps.

• Complete company-sponsored training prior to conducting exams independently.

• Maintain proficiency through continuous training.

• Manage a daily schedule of eye exam appointments.

• Confirm appointments with both practices and patients.

• Organize travel logistics.

• Engage virtually with team members, internal partners, customers, providers, payers, and care teams on days without appointments.

• Develop and sustain working relationships with relevant stakeholders.

• Contribute to quality improvement, reporting, patient outreach, and customer success initiatives.

• Execute other assigned responsibilities.

⛳️ Requirements

• Willingness and capability to travel daily, potentially up to 100%, to provider practices.

• Must be a local resident of the Nashville, TN area.

• No previous experience in eye exams or imaging is necessary; comprehensive training and equipment will be provided.

• Valid driver’s license required.

• Reliable transportation is essential.

• An associate degree or higher in a related field is preferred.

• A minimum of 1–3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality measures, medical billing, or coding is advantageous.

• Proficient in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication skills.

• Strong attention to detail and organizational abilities.

• Capacity to meet strict deadlines.

• Ability to collaborate effectively with management, colleagues, customers, providers, payers, and care teams.

• Capability to work independently in a remote setting.

• Must complete company-sponsored retinal imaging and eye exam procedure training prior to conducting independent exams.

🏝️ Benefits

• Company covers travel to and from appointments.

• Travel time is compensated.

• Mileage and travel expenses related to eye exam visits are covered by the company.

• Mileage reimbursement aligns with IRS guidelines.

• Provision of company-owned retinal imaging equipment.

• Comprehensive training on retinal imaging equipment and eye exam protocols.

• Extensive Medical, Dental, and Vision plans.

• 401(k) plan with a 3% employer match on the employee’s 6% contribution.

• Life and Disability insurance options available.

• Voluntary Life insurance choices are offered.

• Employee Assistance Program (EAP) is accessible.

• Paid time off plans are included.

• Paid parental leave is provided.

• Opportunities for professional learning and development resources.

• Necessary work equipment supplied at no cost.

• Fully remote company structure with work-from-home flexibility outside of field appointments.