Retinal Camera Operator – Eye Exam Specialist, Ophthalmology

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings at healthcare provider locations.

• Travel to both provider locations and patients' homes for appointments that have been prearranged.

• Utilize retinal imaging equipment provided by the company.

• Assist in closing any gaps related to eye exams and quality measures.

• Complete the training provided by the company prior to conducting exams independently.

• Maintain skills through continuous training and education.

• Oversee daily scheduling of eye exam appointments.

• Confirm appointments with both practices and patients.

• Organize travel logistics for appointments.

• Develop and sustain relationships with colleagues, customers, providers, payers, and care teams.

• Engage virtually with team members and stakeholders on days without scheduled appointments.

• Contribute to quality improvement initiatives, reporting, patient outreach, and customer success efforts.

• Adhere to security protocols protecting PHI, PII, and the company's intellectual property.

⛳️ Requirements

• Must be willing and able to travel daily, up to 100%, to provider practices.

• No previous experience in eye exams or imaging is necessary; comprehensive training and equipment will be provided.

• A valid driver’s license and dependable transportation are required.

• An associate degree or higher in a relevant field is preferred.

• At least 1–3 years of experience in a healthcare environment is necessary.

• Familiarity with medical terminology, quality measures, medical billing, or coding is advantageous.

• Proficiency in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and healthcare-related systems or applications is required.

• Excellent verbal and written communication skills are essential.

• Strong attention to detail and organizational abilities are necessary.

• Capability to meet strict deadlines is required.

• Ability to collaborate effectively with management, colleagues, customers, providers, payers, and care teams is essential.

• Capacity to work independently in a remote setting is necessary.

• Candidates must reside locally in the Birmingham, AL area.

• Must provide an internet connection with a minimum of 100 Mbps download and 10 Mbps upload speed.

• Having a certified or licensed healthcare professional credential such as CMA or LPN is desirable.

🏝️ Benefits

• The company covers travel to and from appointments.

• Travel time is compensated.

• Mileage and travel expenses related to eye exam visits are covered by the company.

• Medical, Dental, and Vision plans are offered.

• 401(k) plan with a 3% employer match on your 6% contribution is available.

• Life and Disability insurance are provided.

• Options for Voluntary Life insurance are available.

• Employee Assistance Program (EAP) is included.

• Paid time off plans are offered.

• Paid parental leave is available.

• Resources for learning and development are provided.

• Necessary work equipment is supplied at no cost.

• Full-time employees working 30 hours per week or more qualify for the comprehensive benefits package.