Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at provider facilities.

• Travel to various provider sites and patient residences for scheduled eye examination appointments.

• Utilize company-issued retinal imaging technology.

• Assist in closing eye examination and associated quality gaps.

• Complete training provided by the company on retinal imaging devices and eye examination protocols.

• Maintain proficiency through ongoing training as required.

• Oversee daily scheduling of eye examination appointments.

• Confirm appointments with both practices and patients ahead of time.

• Coordinate travel arrangements.

• Establish and nurture professional relationships with colleagues, clients, providers, payers, and care teams.

• Contribute to quality improvement, reporting, patient outreach, and customer success initiatives.

• Engage virtually with team members and partners on days without appointments.

⛳️ Requirements

• Willingness and capacity to travel daily, up to 100%, to provider practices.

• Must reside locally in the Nashville, TN area.

• No prior experience in eye examinations or imaging is necessary; comprehensive training and equipment will be provided.

• Valid driver's license and dependable transportation are required.

• An associate degree or higher in a related field is preferred.

• A minimum of 1–3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality measures, medical billing, or coding is beneficial.

• Competence in using Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication abilities.

• Strong attention to detail and organizational skills.

• Capability to meet strict deadlines.

• Ability to collaborate effectively with management, co-workers, clients, providers, payers, and care teams.

• Ability to work independently in a remote setting.

• Proficient in conducting video calls and connecting to internal and external systems.

• Internet connection with a minimum of 100 Mbps download and 10 Mbps upload speed.

• Must adhere to security policies and procedures to safeguard PHI, PII, and company intellectual property.

🏝️ Benefits

• Travel time is compensated.

• The company covers mileage and travel expenses related to eye examination visits.

• Comprehensive Medical, Dental, and Vision insurance plans.

• 401(k) plan with a 3% employer match on the employee’s 6% contribution.

• Life and Disability insurance options.

• Voluntary Life insurance options available.

• Employee Assistance Program (EAP).

• Paid time off policies.

• Paid parental leave.

• Resources for learning and development.

• All necessary work equipment is provided at no cost.

• Fully remote work flexibility.

• Compensation is disbursed bi-weekly.