Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at healthcare provider locations.

• Travel to healthcare provider sites and patient residences for scheduled eye examination appointments.

• Utilize company-issued retinal imaging technology.

• Assist in closing eye examination and related quality gaps.

• Complete comprehensive company training prior to independently conducting examinations.

• Maintain proficiency through continuous training.

• Oversee daily scheduling of eye examination appointments.

• Confirm appointments with both healthcare practices and patients.

• Organize travel logistics.

• Develop and sustain relationships with colleagues, clients, healthcare providers, payers, and care teams.

• Perform tasks that support quality improvement, reporting, patient outreach, and customer success.

• Engage virtually with team members and partners on days that do not involve appointments.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to healthcare provider locations.

• No previous experience in eye examinations or imaging is necessary; comprehensive training and equipment will be provided.

• Possession of a valid driver's license and dependable transportation.

• An associate degree or higher in a relevant field.

• A minimum of 1 to 3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality measures, medical billing, or coding.

• Proficient in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and healthcare-related systems or applications.

• Excellent verbal and written communication skills.

• Strong attention to detail and organizational abilities.

• Capability to meet strict deadlines.

• Ability to collaborate effectively with management, colleagues, clients, healthcare providers, payers, and care teams.

• Capacity to work independently in a remote setting.

• Qualified candidates must reside in the Philadelphia, PA area.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred.

🏝️ Benefits

• Company covers travel to and from appointments.

• Travel time is compensated.

• Mileage and travel expenses related to eye examination visits are covered by the company.

• Medical, dental, and vision insurance plans.

• 401(k) plan with a 3% employer match on your 6% contribution.

• Life and disability insurance options.

• Voluntary life insurance options available.

• Employee Assistance Program (EAP).

• Paid time off plans.

• Paid parental leave.

• Learning and development resources available.

• Necessary work equipment provided at no cost to the employee.

• Fully remote work flexibility for non-field tasks.