Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at healthcare provider locations.

• Travel to various provider practices and patient residences for pre-arranged eye exam sessions.

• Utilize company-issued retinal imaging devices.

• Assist in addressing eye exam and related quality discrepancies.

• Complete company-sponsored training prior to performing exams independently.

• Uphold proficiency through continuous training as required.

• Organize a daily schedule for eye exam appointments.

• Confirm appointments with both practices and patients ahead of time.

• Coordinate travel arrangements.

• Engage virtually with team members, internal partners, customers, providers, payers, and care teams on days without appointments.

• Foster and sustain professional relationships with colleagues, customers, providers, payers, and care teams.

• Undertake responsibilities that support quality enhancement, reporting, patient outreach, and customer success.

• Adhere to security protocols and procedures to safeguard PHI, PII, and Guidehealth intellectual property.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to provider practices.

• Applicants must reside locally in the Philadelphia, PA area.

• No previous experience in eye examinations or imaging is necessary; comprehensive training and equipment will be provided.

• A valid driver’s license and dependable transportation are required.

• An associate degree or higher in a relevant field is preferred.

• A minimum of 1–3 years of experience in a healthcare environment is needed.

• Familiarity with medical terminology, quality measures, medical billing, or coding is advantageous.

• Proficiency in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications is essential.

• Excellent verbal and written communication abilities are required.

• Strong attention to detail and organizational skills are crucial.

• Capability to meet strict deadlines is necessary.

• Ability to collaborate effectively with management, colleagues, customers, providers, payers, and care teams.

• Ability to work independently in a remote setting.

• A minimum internet speed of 100 Mbps download and 10 Mbps upload is required.

• Must comply with security policies and procedures to protect PHI, PII, and company intellectual property.

🏝️ Benefits

• Company covers travel to and from appointments.

• Travel time is compensated.

• Mileage and travel costs related to eye exam visits are reimbursed by the company.

• Hourly compensation ranges from $22 to $24.

• Mileage reimbursement follows IRS guidelines.

• Flexibility to work from home or fully remote arrangements.

• Medical, Dental, and Vision insurance plans are available.

• 401(k) plan with a 3% employer match on your 6% contribution.

• Life and Disability insurance options are provided.

• Voluntary Life options are available.

• Access to an Employee Assistance Program (EAP).

• Paid time off plans are offered.

• Paid parental leave is included.

• Resources for learning and development are available.

• Company supplies retinal imaging equipment at no cost.

• Training on retinal imaging equipment and eye exam procedures is provided by the company.

• Necessary work equipment is supplied at no charge to the employee.