Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at healthcare provider locations.

• Travel to healthcare provider sites and patient residences for prearranged eye exam appointments.

• Utilize company-issued retinal imaging devices.

• Assist in closing eye exam and associated quality gaps.

• Complete training on retinal imaging devices and eye exam protocols prior to performing exams independently.

• Maintain proficiency through continuous training.

• Oversee a daily schedule of eye exam appointments.

• Confirm appointments with both practices and patients ahead of time.

• Coordinate travel arrangements.

• Engage virtually with colleagues, internal partners, customers, providers, payers, and care teams on days without appointments.

• Develop and sustain professional relationships with co-workers, customers, providers, payers, and care teams.

• Carry out responsibilities that support quality improvement, reporting, patient outreach, and customer satisfaction.

• Adhere to security protocols and procedures to safeguard PHI, PII, and Guidehealth intellectual property.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to provider practices.

• Previous experience in eye exams or imaging is not required; comprehensive training and equipment will be provided.

• Must possess a valid driver’s license and dependable transportation.

• An associate degree or higher in a relevant field is required.

• A minimum of 1–3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality measures, medical billing, or coding is advantageous.

• Proficient in using Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication abilities.

• Strong attention to detail and organizational capabilities.

• Competence in meeting strict deadlines.

• Ability to collaborate efficiently with management, co-workers, customers, providers, payers, and care teams.

• Capacity to work independently in a remote setting.

• Access to an internet connection with a minimum of 100 Mbps download speed and 10 Mbps upload speed.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred.

🏝️ Benefits

• Company covers travel to and from appointments.

• Comprehensive training and camera equipment provided.

• Travel time is compensated.

• Company covers mileage and travel expenses related to eye exam visits.

• Mileage reimbursement in accordance with IRS guidelines.

• Medical, Dental, and Vision insurance plans.

• 401(k) plan with a 3% employer match for your 6% contribution.

• Life and Disability insurance coverage.

• Options for Voluntary Life insurance.

• Employee Assistance Program (EAP) available.

• Paid time off plans provided.

• Paid parental leave offered.

• Resources dedicated to professional learning and development.

• Necessary equipment supplied at no cost to the employee.

• Flexible remote work arrangements available.