Retail Experience Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Create and execute impactful business strategies for designated Metro Market Dealers to enhance tire sales and ensure customer satisfaction.

• Build and sustain growth with selected Metro Market Dealers through continuous support and engagement.

• Cultivate and uphold positive relationships with essential business partners related to the identified Metro Market Dealers, including tire manufacturers, distributors, and business centers.

• Deliver in-person training and assistance to selected Metro Market Dealers, with a strong emphasis on tire sales.

• Allocate 80% of scheduled time to provide in-dealership support and training.

• Conduct website tutorials for dealerships.

• Furnish dealerships with sales tools based on best practices and current program initiatives.

• Aid in tire quoting and leverage program support resources such as Road Hazard coverage, Price Match, and other pertinent programs.

• Support dealerships in enhancing tire visibility with Point-of-Sale displays.

• Provide weekly status updates to Dealer Development Consultants (DDC) and Regional Development Managers (RDM).

• Perform in-dealer tread depth surveys to evaluate tire conditions.

• Partner with dealerships to enhance and support Service Drive processes and Best Practices.

• Collaborate closely with DDC to offer stocking recommendations and optimize inventory management.

• Work with DDC on program incentives and engage dealerships to maximize their participation in incentive programs.

• Submit AMI expenses on a weekly basis.

• Record all program interactions, training summaries, and dealer feedback for effective tracking and reporting.

• Other duties as assigned.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• At least 3 years of sales experience, ideally within the automotive or tire industry, or equivalent experience in a related field.

• Strong comprehension of tire products, services, and market trends.

• Exceptional communication and interpersonal skills.

• Capable of working independently as well as part of a team.

• Willingness to travel within Metro Market areas and occasionally to headquarters, with travel up to 90%.

• Proficient in Microsoft Office Suite and data analysis tools.

• Valid driver's license in good standing and reliable transportation.

🏝️ Benefits

• Competitive salary plus bonus.

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401k matching (50% on the dollar up to 7% of employee contribution).