Resource Planning and Readiness Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the Resource Plan review, validation, and approval process prior to staffing.

• Confirm proposed roles, required skills, staffing assumptions, and effort estimations.

• Secure necessary approvals from Practice Leaders, including those for multi-cloud and cross-practice plans.

• Ensure Resource Plans are aligned with Salesforce forecasts, estimators, and updates on opportunities.

• Recognize changes in scope, forecast discrepancies, specialty skill needs, contractor demands, and capacity requirements.

• Assess opportunities for staffing readiness and verify that resource requirements align with delivery scope.

• Collaborate with Sales Engineering, Account Executives, Delivery, Practice Leadership, Operations, and Resource Management to clarify staffing necessities and risks.

• Track pipeline health and pinpoint staffing risks before they impact delivery schedules.

• Convene with Resource Management to discuss pipeline readiness, priorities, risks, and demand.

• Initiate background checks for consultants or fulfill other pre-deployment requirements as necessary.

• Assist Resource Management throughout the staffing process by maintaining accurate and up-to-date opportunity information.

⛳️ Requirements

• A bachelor's degree in Business, Finance, Operations, Administration, or a related field, or equivalent experience.

• Over 2 years of experience in resource management, staffing, deployment, workforce planning, or professional services operations within a consulting or technology services organization.

• Preferably experienced in the Salesforce ecosystem or similar software and technology services environments.

• Familiarity with the Salesforce platform and the professional services delivery lifecycle.

• Strong understanding of resource planning, capacity management, and staffing processes within professional services.

• Comprehensive knowledge of Salesforce consulting roles and the associated technical skill sets.

• Outstanding attention to detail and the capability to handle multiple priorities in a dynamic environment.

• Strong analytical and problem-solving abilities.

• Excellent communication and stakeholder management skills, with the capability to influence Directors and senior leaders.

• Comfortable working in a growing organization with changing processes.

🏝️ Benefits

• Options for remote and in-person work.

• Flexible working arrangements.

• Participation in company town halls and meetings.

• Team celebrations and social gatherings.

• Travel opportunities of up to 25% for specific roles.