Reservations Support Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Engage with clients to grasp their travel preferences and specific reservation needs.

• Organize flight, accommodation, and transportation arrangements, ensuring all details are verified.

• Keep accurate client profiles, itineraries, and payment information in the reservation database.

• Assist senior coordinators and travel consultants with technical booking entries and vendor confirmations.

• Address client inquiries promptly and facilitate itinerary modifications, cancellations, or reservation concerns.

• Guarantee a seamless and positive client experience by ensuring that all bookings are processed and documented accurately.

⛳️ Requirements

• Prior experience in customer service, administration, or hospitality is preferred.

• Exceptional communication and interpersonal abilities.

• Strong attention to detail and organizational skills.

• Capability to multitask and thrive in a fast-paced environment.

• Basic computer skills are necessary (Microsoft Office, email, online booking tools).

🏝️ Benefits

• Competitive compensation with performance-related incentives.

• Opportunities for professional advancement within the travel and hospitality industry.

• Flexible working environment in accordance with company policy.

• Supportive team culture emphasizing collaboration and client satisfaction.

• Employee travel benefits and discounts with select partners.