Release Training Engineer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee Omni Channel and telephony projects from the planning phase through to successful completion.

• Coordinate initiatives that involve systems integration and data architecture.

• Manage multiple simultaneous projects while ensuring adherence to timelines, scope, and quality standards.

• Collaborate with cross-functional teams to handle dependencies and guarantee seamless project execution.

• Organize and facilitate recurring status meetings, track action items, and deliver regular project updates.

• Proactively identify project risks and implement mitigation strategies to prevent delivery challenges.

• Maintain and update project documentation, including business flows, retrospectives, and status reports.

• Effectively communicate project progress, risks, and technical details to both business and technical stakeholders.

• Drive process enhancements and ensure compliance with organizational standards and best practices.

⛳️ Requirements

• 5+ years of experience in Project Management, Release Management, or Release Train Engineering.

• Proven experience in managing Omni Channel and telephony-related projects.

• Strong knowledge of systems integration and data architecture principles.

• Demonstrated ability to manage multiple projects concurrently in cross-functional settings.

• Excellent stakeholder management and communication skills with both business and technical teams.

• Familiarity with Agile, Scrum, or SAFe delivery methodologies.

• Strong skills in risk management, issue resolution, and escalation handling.

• Practical experience with project management and collaboration tools such as Jira and Confluence.

• Exceptional organizational, documentation, and process improvement capabilities.

🏝️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.

• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

• Growth Mindset: reap the benefits of a variety of professional development opportunities, including certification programs, mentorship, talent investment programs, internal mobility, and internship opportunities.

• Global Impact: collaborate on meaningful projects for top global clients and influence the future of industries.

• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work atmosphere with open communication and regular team-building social events.

• Social Sustainability Values: engage in our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.