Regional Safety Manager

This is a fully remote position, open to applicants in Ireland, +1 more state.

📋 Description

• Promote, oversee, and support legal compliance at a regional level while assisting the Head of Restaurant Compliance on a national scale.

• Shape and influence the safety culture at Nando's.

• Manage the execution of national safety initiatives throughout the region.

• Address regional business challenges by providing specialized safety expertise.

• Aid the region in adhering to legal and policy guidelines.

• Collaborate with MDs to ensure systems and processes are in alignment with Nando's Safety and QA policies.

• Identify operational non-compliance that necessitates company-wide action.

• Review practices and procedures related to fire, health and safety, as well as food hygiene.

• Advocate for best practices and enhance processes and procedures.

• Foster a sustainable safety culture within the organization.

• Identify issues for insurance escalation and coordinate with the press office regarding potential brand-reputation concerns.

• Engage in business meetings to report on safety and QA performance and coordinate necessary actions.

• Resolve outstanding compliance-summary items in collaboration with MDs.

• Oversee pest-control interfaces and monitor service levels for waste disposal and pest control.

• Work with licensing lawyers on Premises Licenses and changes to the Designated Premises Supervisor (DPS).

• Coordinate with external service providers on regional safety issues.

• Maintain accurate records of AFP incidents, restaurant visits, licensing arrangements, EHO issues, and routine health and safety inspections.

• Ensure that new restaurants are provided with the necessary safety support contracts and materials.

• Address legal violations identified by EHOs.

• Visit restaurants to guide and mentor Patraos and managers on operational enhancements and audit performance.

• Investigate reports of food poisoning incidents and provide advice to Customer Experience colleagues regarding closures.

• Respond quickly to restaurants following RIDDOR-reportable accidents, robberies, security incidents, and significant hygiene or health and safety complaints.

• Follow up on external fire and health and safety risk assessments.

• Act as a deputy for safety team members and support team members with specialized knowledge.

⛳️ Requirements

• 3–5 years of experience in a similar role.

• Strong operational knowledge and credibility to recommend and influence practical safety solutions.

• Capability to build rapport at all levels of the organization.

• Ability to influence at various levels and present confidently to diverse audiences.

• Skills in coaching and mentoring.

• Strong analytical problem-solving abilities and sound judgment.

• Responsibility for decisions and the ability to communicate them promptly and effectively.

• Excellent organizational skills with the ability to manage multiple tasks efficiently.

• Ability to perform well under pressure while maintaining interpersonal sensitivity and warmth.

• Proficiency in delivering specific safety training to stakeholders.

• Level 4 food hygiene qualification.

• NEBOSH General Certificate or equivalent is required.

• A valid passport and driving license are necessary.

🏝️ Benefits

• Competitive salary package.

• Opportunities for professional development and training.

• Supportive working environment.

• Employee discounts and perks.